Praca CAPITA

Description : Your scope of duties: Customer support through various channels (incoming calls and messages)Analyzing and resolving customer inquiriesProviding information related to administrative and technical aspects (products, invoices, etc.)Introducing changes to the systemCooperation with other departments to ensure comprehensive customer serviceSales and promotion of products Our...

Description : Your responsibilities Handling outbound / inbound callsRequesting payment from the customers with overdue billsAssisting customers in financial hardship, providing options and solutions to reduce their arrearsDealing with some of our more vulnerable customers and their complex needsEnsure day-to-day service delivery targets are met, dealing with all queries and requests in a...

Description : What you’ll be doing: Supporting customer through different channels (inbound calls and messages)Analysing and solving customer’s queriesSharing information on administrative and technical requests (products, invoices, etc.) Making changes to the system Forwarding faults or calls to other departments.Upselling and promoting products. Skills you need to succeed: German/French...

Description : Job description: Define and articulate the content design to your client and to the internal production team.Create content using a range of authoring tools, templates, re-usable assets and bespoke elements to meet learning content design requirementsConduct research on relevant topics and stay up-to-date with industry trends to ensure high quality contentCollaborate with...

Description : Our requirements: German B2 level is a mustCustomer-oriented thinking and attitudeExcellent organizational and communication skillsGood knowledge of MS OfficeWillingness to work on shiftsWillingness to work from the office About the academy: The Academy is Free of ChargeDuration – 2 months70 learning hoursProfessional trainersAll materials are included and covered by...

Description : Twój zakres obowiązków: Analizowanie oraz rozwiązywanie zapytań klientów Udzielanie informacji związanych z aspektami administracyjnymi i technicznymi (produkty, faktury itp.) Wprowadzanie zmian w systemie Analizowanie danych Nawiązywanie i utrzymywanie pozytywnych relacji z klientami Nasze wymagania: Znajomość języka niemieckiego na poziomie min. C1 Prokliencka postawa i...

Description : What you’ll be doing: Supporting customer through different channels (inbound calls and messages)Analysing and solving customer’s queriesSharing information on administrative and technical requests (products, invoices, etc.)Making changes to the systemForwarding faults or calls to other departments Skills you need to succeed: German at min. C1 levelCustomer oriented...

Description : Zakres obowiązków: Wspieranie klienta poprzez różne kanały (połączenia przychodzące i wiadomości) Analizowanie oraz rozwiązywanie zapytań klientów Udzielanie informacji związanych z aspektami administracyjnymi i technicznymi (produkty, faktury itp.) Wprowadzanie zmian w systemie Współpraca z innymi działami w celu zapewnienia kompleksowej obsługi...

Description : What you’ll be doing: Supporting customer through different channels (inbound calls and messages) Analysing and solving customer’s queries Sharing information on administrative and technical requests (products, invoices, etc.) Making changes to the system Forwarding faults or calls to other departments Skills you need to succeed: German at min. C1 level Customer oriented...

Description : Co będziesz robić: Wspierać klienta za pośrednictwem różnych kanałów (połączenia przychodzące i wiadomości) Analizować i rozwiązywać zapytania klientów Odpowiadać na zapytania dotyczące produktów, faktur itp.Wprowadzać zmiany w systemieWspółpracować z innymi działami w celu zapewnienia jak najlepszej obsługi Umiejętności niezbędne do osiągnięcia sukcesu: Język niemiecki na...

Description : What you’ll be doing: Supporting customer through different channels (inbound calls and messages)Analysing and solving customer’s queriesSharing information on administrative and technical requests (products, invoices, etc.) Making changes to the system Forwarding faults or calls to other departmentsUpselling and promoting products Skills you need to succeed: French at C1 level...

Description : Job description: Establish and manage long-term partnerships with clients by understanding their business needs and challenges.Lead project workstreams, ensuring project teams are aligned on delivery requirements, client expectations and timelines.Get things done - plan, execute, and deliver data projects with high quality and within agreed timelines.Build delivery plans,...

Description : What you’ll be doing: Supporting customer through different channels (inbound calls and messages)Analysing and solving customer’s queriesSharing information on administrative and technical requests (products, invoices, etc.)Making changes to the systemForwarding faults or calls to other departments Skills you need to succeed: German and Italian at min. C1 levelCustomer oriented...

Description : Zakres obowiązków: Wspieranie klienta poprzez różne kanały (połączenia przychodzące i wiadomości) Analizowanie oraz rozwiązywanie zapytań klientów Udzielanie informacji związanych z aspektami administracyjnymi i technicznymi (produkty, faktury itp.) Wprowadzanie zmian w systemie Współpraca z innymi działami w celu zapewnienia kompleksowej obsługi...

Description : Deine Aufgaben: Kunden Produkte und Dienstleistungen anbieten und bewerben Kunden über verschiedene Kanäle unterstützen (eingehende Anrufe und Nachrichten) Kundenanfragen analysieren und lösen Informationen zu administrativen und technischen Anfragen weitergeben (Produkte, Rechnungen usw.) Systemänderungen vornehmen Störungen oder Anrufe an andere Abteilungen...

Description : What you’ll be doing: Supporting customer through different channels (inbound calls and messages) Analysing and solving customer’s queries Sharing information on administrative and technical requests (products, invoices, etc.) Making changes to the system Forwarding faults or calls to other departments Skills you need to succeed: German at min. C1 level Customer oriented...

Description : Your responsibilities: Handling outbound / inbound calls Requesting payment from the customers with overdue bills Assisting customers in financial hardship, providing options and solutions to reduce their arrears Dealing with some of our more vulnerable customers and their complex needs Ensure day-to-day service delivery targets are met, dealing with all queries and requests...