Praca Concentrix

Concentrix is seeking an Operations Manager with Italian in Katowice to deliver excellence across multiple European markets. The role includes impactful leadership, managing operations in various countries, and driving projects to enhance efficiency. The ideal candidate will have proven experience in call center operations, strong analytical skills, and exceptional communication abilities. Join...

Join our dynamic team as an Operations Manager with Italian and lead the charge in delivering excellence across multiple European markets! If you're a strategic thinker with a passion for project management and leadership, this role is your opportunity to shine. Operations Manager with Italian Why You'll Love This Role - Impactful Leadership: Coach and inspire a team of dedicated Team Leaders...

Concentrix is looking for a candidate in Kraków, Poland, to enhance client relationships and drive business development. The ideal candidate will proactively generate appointments and collaborate with both sales and marketing teams to discover leads. This role requires relevant experience in service or sales and proficiency in German (C1) and English (B2). The position offers a hybrid work...

The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads. Responsibilities - Generate appointments by means of proactive outbound prospecting - Work directly with...

Your responsibilities: - Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. - Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. - Collaborate with colleagues to enhance the overall customer experience. - Staying updated on Volkswagen Group’s latest...

Responsibilities: - Handling incoming calls in German. - Handling app. - Registering customer requests and building the right relationship with them. - Diagnosing and resolving accepted requests. - Entering data into the system. - Ensuring high quality of customer service. The main skills we are looking for are: - B2/C1 language skills level for German and B2 language skills level...

Lubisz rozmawiać z ludźmi i budować dobre relacje? Chcesz pracować w dynamicznym środowisku i mieć realny wpływ na doświadczenie klienta? Dołącz do naszego zespołu i rozwijaj swoje kompetencje w obszarze obsługi klienta i sprzedaży. Twój przyszły zakres obowiązków: • Obsługa połączeń przychodzących, maili oraz czatów od klientów • Budowanie pozytywnych relacji z klientami poprzez profesjonalną...

Your responsibilities: - Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. - Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. - Collaborate with colleagues to enhance the overall customer experience. - Staying updated on Volkswagen Group’s latest...

Your responsibilities - Serve as a brand ambassador, advise customers on hygiene products - Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack) - Providing multichannel written support: e-mail, chat, and social media channels - Documenting e-commerce complaints logged on e-commerce platforms -...

Wenn Zahlen Ihre Sprache sind und exzellenter Kundenservice Ihre Superkraft ist, haben wir etwas für Sie! Werden Sie Teil unseres Teams als Banking Customer Care Specialist mit Deutschkenntnissen und tauchen Sie ein in die Finanzwelt innerhalb eines dynamischen BPO-Unternehmens! Ihre Mission: - Unterstützung der Kunden bei finanziellen Herausforderungen an vorderster Front - Finden von...

Your responsibilities If numbers are your language and excellent customer service is your superpower, we have something for you! Join our team as a Banking Customer Care Specialist with German and become part of the finance world in a dynamic BPO company! Your mission: - Helping customers on the front line with their financial challenges - Finding solutions and delivering top-quality...

Your responsibilities: - Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. - Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. - Collaborate with colleagues to enhance the overall customer experience. - Staying updated on Volkswagen Group’s latest...

Your responsibilities: - Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. - Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. - Collaborate with colleagues to enhance the overall customer experience. - Staying updated on Volkswagen Group’s latest...

Your responsibilities: - Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. - Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. - Collaborate with colleagues to enhance the overall customer experience. - Staying updated on Volkswagen Group’s latest...

Your Responsibilities:  - Be the 1st point of contact for premium travel inquiries of customers. - Advise partners on flights, products, online services, payment methods, membership programs etc. - Help in purchasing airline tickets and handling different payment methods. - Support customers with travel difficulties. - Assist passengers via calls /chat. - Foster enduring relationships...

Your responsibilities - Serve as a brand ambassador, advise customers on hygiene products - Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack) - Providing multichannel written support: e-mail, chat, and social media channels - Documenting e-commerce complaints logged on e-commerce platforms -...

Your responsibilities - Evaluate and review product content, images, videos, and advertisements to determine their relevance to customer requirements. - Ensure all content complies with client guidelines, maintaining high quality and credibility of information. - Contribute directly to the enhancement of information quality that users interact with. Our requirements - Fluency in Portuguese and...

Your Role Awaits: - Immerse yourself in Health advising, contributing to the success of top brands. - Be an effective communicator, bridging the gap between customer and our client, ensuring smooth collaboration. - Be the 1st point of contact to consult, assist, and support the customer needs. - Foster enduring relationships with customers, building trust. - Take charge of solving problems...

Your Responsibilities: - Customer service for a leading tobacco industry player via chat, email, and phone. - Providing information on order status, deliveries, complaints, and returns. - Helping customers resolve technical issues, such as those related to charging and operating tobacco heating devices. - Supporting customers in selecting the right products and proposing solutions tailored to...

Your responsibilities - Serve as a brand ambassador, advise customers on hygiene products - Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack) - Providing multichannel written support: e-mail, chat, and social media channels - Documenting e-commerce complaints logged on e-commerce platforms -...