Praca Zendesk

Zendesk is looking for a Senior Analyst in Product Analytics located in Kraków, Poland. The selected candidate will analyze product usage and customer behavior data, providing insights to improve product development and retention. Responsibilities include tracking customer behavior metrics and building data-driven insights through reports and dashboards. The ideal candidate will possess a BS/BA...

We are seeking a Senior Analyst, Product Analytics who will mine product usage and customer behavior data for insights and communicate those findings back to the Product Development organization. This role will support the Al/ML Product team with understanding how our customers adopt AI and bot capabilities. Responsibilities - Define problem statements and explore the data to understand who our...

Job Description Zendesk is transforming customer service through AI, and our AI Agents organization is at the center of that transformation. We’re looking for an experienced Lead, Product Strategy & Operations to join the Product Strategy and Operations team and serve as a strategic operating partner to AI Agents Product leadership. This role will work closely with the AI Agents Product...

Zendesk is seeking an experienced Lead for Product Strategy & Operations to partner with AI Agents leadership. You will align product priorities with business goals and ensure cross-functional engagement with Go-to-Market, Data, and Engineering. In this role, you’ll drive operational excellence, translate customer insights into strategy, and help optimize existing Product Development programs...

Job Description Zendesk is transforming customer service through AI, and our AI Agents organization is at the center of that transformation. We’re looking for an experienced Lead, Product Strategy & Operations to join the Product Strategy and Operations team and serve as a strategic operating partner to AI Agents Product leadership. This role will work closely with the AI Agents Product...

Zendesk is transforming customer service through AI, and our AI Agents organization seeks a Lead, Product Strategy & Operations to partner with Product leadership to drive operational excellence and data-informed strategy. This role connects customer insights with product priorities and cross-functional execution. You will optimize existing development programs, align stakeholders across...

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, to be the technical bridge between our Sales...

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, to be the technical bridge between our Sales...

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, to be the technical bridge between our Sales...

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, to be the technical bridge between our Sales...

Job Description Job Description Zendesk's mission is to make Customer Experience better - for every brand, every customer, every day. Data and analytics are the engine of that vision: the vehicle through which we deliver actionable insights to the 125,000+ global brands that run on Zendesk, and to the internal teams who build the next generation of CX products on top of that data. The Zendesk...

Job Description Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is responsible for helping Customer Experience teams to achieve their best, by intelligently solving repetitive work, so they can shift their focus...

Job Description Zendesk is looking for early career as well as experienced professionals to join our Product and Engineering Organisation in Kraków, Poland (one day per week working from office). As a Software Engineer II/Senior Software Engineer with Zendesk, you will collaborate closely with team members all over the globe to build scalable, high performance products and services. You will...

Job Description Join our team at Zendesk QA to develop cutting-edge AI solutions for customer service! We are seeking forward-thinking experts who are looking to build AI-driven features that reshape Customer Experience teams to achieve their best by intelligently solving repetitive work so they can shift their focus to solving more sophisticated problems. Your expertise can help us change the...

Job Description Job Summary Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 145,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is dedicated to providing a robust full-text search experience for our customers across multiple channels; including help centers and...