Praca Zendesk

A leading SaaS company is seeking a Tech Talent Acquisition Partner in Kraków, Poland. This role involves owning the full-cycle recruitment process and collaborating with Product & Engineering teams to attract top tech talent across the EMEA region. The ideal candidate should have over 3 years of experience in tech talent acquisition and a strong commitment to diversity hiring. The position...

Job Description Zendesk is looking for a Tech Talent Acquisition Partner to drive our hiring efforts across the EMEA region. In this role, you’ll be a trusted partner to our Product & Engineering teams, working closely with leaders to attract and hire the best tech talent. From sourcing and screening to strategic workforce planning, you’ll own the end‑to‑end recruitment process while ensuring an...

Overview At Zendesk we are looking for a Global Engagement Manager to join our company, with the option to work from Portugal or Poland. You will serve as a reliable and steady presence for customers, gathering their business requirements and designing comprehensive solutions that align with their needs. You will implement these solutions based on customer specifications while collaborating with...

A global customer engagement solutions provider is looking for a Global Engagement Manager in Poland. This role involves managing customer relationships throughout complex projects while leading teams and aligning solutions with customer needs. The ideal candidate has a background in CCaaS and AWS, exemplary communication skills, and proven leadership abilities. This position offers a flexible...

Join to apply for the Staff AI Agent Engineer (Machine Learning) role at Zendesk Overview The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting‑edge AI Agent system that is goal‑oriented, dynamic, and truly conversational. Using a multi‑agent architecture and advanced language models, Gen3 can reason, plan, and adapt to user needs in real time,...

A leading customer service software provider in Kraków is looking for an experienced Staff AI Agent Engineer with expertise in machine learning and AI systems. In this hybrid role, you will design, develop, and deploy intelligent autonomous agents, working with large language models to streamline operations. You will lead integrations with enterprise systems and advise on best practices for AI...

Overview Join to apply for the Principal Product Designer – Agentic AI role at Zendesk . Zendesk builds simple, customer‑centric software and is constantly innovating. Design is integral to everyday life at Zendesk, and we collaborate with Product Managers, Engineers, Content Designers, and Researchers across the globe. Responsibilities - Drive the design vision and strategy across...

Join to apply for the Principal Product Manager role at Zendesk . 2 days ago | Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Job Summary Zendesk delivers AI powered service software, designed for humans. We are looking for a Senior Product Manager to lead the development of IT Asset Management functionality that helps our customers implement...

Fullstack Software Engineer (Ruby/Go/React) Join to apply for the Fullstack Software Engineer (Ruby/Go/React) role at Zendesk Fullstack Software Engineer (Ruby/Go/React) 2 days ago Be among the first 25 applicants Join to apply for the Fullstack Software Engineer (Ruby/Go/React) role at Zendesk Get AI-powered advice on this job and more exclusive features. Job DescriptionAt Zendesk, we...

A leading technology company in Kraków is looking for an Engineering Manager to lead its Voice Agent Team. You will oversee the development of cutting-edge AI agents, manage 6-8 engineers, and ensure the scalability of technologies like speech recognition and real-time voice models. A commitment to mentoring and collaboration is essential to empower teams to innovate and deliver high-quality...

3 days ago Be among the first 25 applicants Job Description The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting‑edge AI Agent system that is pushing the boundaries of conversational AI. Gen3 is goal‑oriented, dynamic, and truly conversational, capable of reasoning, planning, and adapting to user needs in real‑time. By leveraging a multi‑agent...

Job Description Zendesk is looking for early career as well as experienced professionals to join our Product and Engineering Organisation in Kraków, Poland (one day per week working from office). As a Software Engineer II/Senior Software Engineer with Zendesk, you will collaborate closely with team members all over the globe to build scalable, high-performance products and services. You will...

An innovative company seeks passionate Software Engineers to join their dynamic team in Kraków. This role offers the chance to work on exciting projects, collaborating with talented professionals worldwide. You'll engage in building scalable systems, optimizing performance, and developing backend services. With a strong commitment to diversity and inclusion, the company fosters a culture where...

A leading tech company seeks a Senior Program Manager for Product Development to drive key projects in AI and enhance customer experiences. Collaborating with cross-functional teams, you will manage multiple global programs, ensuring effective communication and risk mitigation. The ideal candidate has substantial experience in program management within software environments, particularly in AI...

A leading customer experience company based in Kraków is hiring an AI Agent Engineer to develop innovative AI agents utilizing Python and Large Language Models. You will contribute to the design and implementation of intelligent systems that integrate seamlessly with various tools and APIs. Ideal candidates will possess a strong foundation in AI principles and programming, and will thrive in a...

Overview Job Description The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 isn't your typical chatbot; it's a goal-oriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in real-time. By leveraging a multi-agent...

Job Description We are seeking a high-performing Account Executive to join our CEE sales team. As an Account Executive, you thrive by prospecting, creating and driving opportunities with new customers, lead and navigate complex sales cycles both internally and externally, sell at the most strategic level and form a broad strategy for winning customer buy-in and be a trusted advisor. You will...

Job Description Zendesk builds software crafted to improve the customer experience. We lead the industry with breathtakingly simple software, but we’re constantly innovating and can’t wait to outdo ourselves in the future! Design is an integral part of everyday life at Zendesk. We believe in a collaborative working style, working hand in hand with Product Managers, Engineers, Content Designers,...

Job Description Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. The AI/ML Platform team is at the forefront of this mission. We build the foundation that powers every AI-driven experience at Zendesk, enabling product...

Job Description You will be responsible for assisting Zendesk customers in aligning their subscription to their current and future service needs in addition to Zendesk initiatives. You will partner with Customer Success and Sales as a dedicated Zendesk team for the customer ensuring that each customer is maximizing the value of their subscriptions, coordinating additional training or...