Praca Customer Implementation Specialist Gliwice

YOUR PROFILE - Very good knowledge of Spanish and English - Can-do-it and problem-solving attitude - The ability to talk to anyone and cooperate with a team - Basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

- Customer service for a well-known clothing brand and maintaining the highest quality of customer service in line with project standards- Efficient customer contact through phone, email, social media, live chat- Positive, empathetic, and professional approach to customers- Providing reliable and accurate information in response to customer questions and problems- Active communication within the...

A leading HR services provider in Poland is looking for a Customer Support Consultant to support payroll customers and act as a liaison between clientele and product management. The role demands in-depth knowledge of payroll regulations and strong German language skills. The position offers permanent employment with flexible hours, remote work opportunities, and a variety of benefits, including...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17 industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. Why join us If you're looking for a place to grow, make an impact, and work with people who care, we'd...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Helpshift, a Keywords Studio - bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting...

Senior Business Processes Consultant (SAP Customer Experience) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be...

Senior Business Processes Consultant (SAP Customer Experience) Join to apply for the Senior Business Processes Consultant (SAP Customer Experience) role at SAP. Requisition ID: Work area: Consulting and Professional Services Expected Travel: 0-10% Career Status: Professional Employment Type: Regular Full Time Location: Gliwice, Śląskie, Poland Your Role As a Senior Business Processes...

- Successfully completed a degree in computer science, mathematics, physics, or a comparable field of study - Deep expertise in integration architecture, including REST APIs, Webhooks, and event-driven patterns, combined with strong technical requirements engineering skills to translate business requirements into clear technical concepts and epics. - Proven, hands-on expertise in the conceptual...

Responsibilities Act as the technical brain of the Customer Care Automation product and serve as the primary technical sparring partner for the Product Owner. Translate business requirements into a stable, scalable, and future-proof technical solution and guide the development team in its implementation. Conceptually own and design the integration architecture between Zendesk and the OBI system...

Act as the technical brain of the Customer Care Automation product and serve as the primary technical sparring partner for the Product Owner. Translate business requirements into a stable, scalable, and future-proof technical solution and guide the development team in its implementation. - Conceptually own and design the integration architecture between Zendesk and the OBI system landscape,...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17 industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. Why join us If you're looking for a place to grow, make an impact, and work with people who care, we'd...

Successfully completed a degree in computer science, mathematics, physics, or a comparable field of study Deep expertise in integration architecture, including REST APIs, Webhooks, and event-driven patterns, combined with strong technical requirements engineering skills to translate business requirements into clear technical concepts and epics. Proven, hands-on expertise in the conceptual design...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Senior Business Processes Consultant (SAP Customer Experience) At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. As a Senior Business Processes Consultant in the SAP Customer Experience team, you will play a pivotal role in designing, implementing, optimizing or safeguarding business processes for our clients. You will leverage your deep functional and...

- Customer Support: Handling calls and emails, assisting in resolving technical issues.- Problem Solving: Using your technical expertise to find quick solutions for customers.- Data Entry: Ensuring accuracy when inputting information into the system to maintain smooth processes.- Building Relationships: Establishing long-lasting, trustworthy relationships with customers through professional...

- Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm.- Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.- Collaborate with colleagues to enhance the overall customer experience.- Staying updated on Volkswagen Group’s latest offerings, policies, and services...

- Serve as a trusted guide and digital companion for our customers in digital space- Handle both telephone and written inquiries, primarily in German (approx. 5% in English) related to credit card- Active listening- Order processing in the general call hotline for private customers- Good needs assessment- Assistance with telephone banking ID and T-PIN & setting up the Postbank app- Recording...

- Responding to customer inquiries via phone, chat, and email, representing with professionalism and enthusiasm.- Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.- Collaborate with colleagues to enhance the overall customer experience.- Staying updated on the latest offerings, policies, and services to provide customers with...