Praca Customer Support Advisor Gliwice

Technical Product Advisor with Italian Miejsce pracy: Katowice Your responsibilities Your responsibilities Handle customer inquiries: e-mails and phone calls. Support individual (B2C) and business customers (B2B). Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues. Explain non-technical customers how electronics devices work, what is inside...

Your responsibilities Connecting Across Channels: Engage with adventurers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality. Delivering Exceptional Experiences: Your proactive, patient approach will make each customer feel heard and valued, as you weave their travel...

Overview Helpshift bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones with a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction...

Responsibilities Support clients in implementing and maintaining Dynamics 365 Customer Insights Journeys solutions. Analyze business requirements and translate them into functional specifications. Configure and customize Customer Insights Journeys to meet client needs. Provide ongoing maintenance and troubleshooting for existing implementations. Collaborate with technical teams to ensure seamless...

We are looking for a Product Support Consultant for our Night Shifts who will be the go-to expert for international clients using our SaaS platform . Your objective is not only to solve product-related issues with expertise in a timely and accurate manner, but also to strategically guide our customers to ensure they achieve their business goals and realise the full value of Adverity. This is a...

IT Support Specialist with French, English and Polish Miejsce pracy: Katowice Technologies we use Expected Windows Server Optional ServiceNow ITIL Operating system Windows About the project We are looking for an IT Support Specialist with French, English and Polish languages. You will be providing IT support to one of the major players in the aerospace/defence sectors in the US and Canada, also...

Junior IT Support Agent with German Miejsce pracy: Katowice Technologie, których używamy System operacyjny Windows O projekcie In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our customer is the leader in consulting, technology services and digital transformation. As an...

LOCATION: Węglowa 9 Katowice (Hybrid work) TYPE OF CONTRACT: Full time (Employment contract) SALARY: 16 000 – 18 000 PLN gross STATSCORE! We are one of the world’s leading companies in the field of providing innovative products for the sports industry. We collect, organize and deliver high-quality sports data helping sports enthusiasts, media and betting organizations achieve their...

Monday – Friday, 40h/week Start: 7-9, end: 15-17 Holiday: 20/26 day TYPE OF CONTRACT Full time Employment contract SALARY 16 000 – 18 000 PLN gross STATSCORE! We are one of the world’s leading companies in the field of providing innovative products for the sports industry. We collect, organize and deliver high-quality sports data helping sports enthusiasts, media and betting organizations...

about-project :Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable,...

We are seeking an experienced Monitoring and Support Engineer to support the technology initiatives of the IT Infrastructure team at Keywords. The Monitoring and Support Engineer will be responsible for follow-the-sun monitoring of IT infrastructure, prompt reaction on all infrastructure incident, primary resolution of infrastructure incidents and support requests. Responsibilities - Ensure...

Overview We are seeking an experienced Monitoring and Support Engineer to support the technology initiatives of the IT Infrastructure team at Keywords. The Monitoring and Support Engineer will be responsible for follow-the-sun monitoring of IT infrastructure, prompt reaction on all infrastructure incident, primary resolution of infrastructure incidents and support requests. Responsibilities -...

- Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.- Follow established procedures to address customer needs promptly and professionally.- Process warranty claims and coordinate repair services for customers.- Provide technical troubleshooting support and guidance.- Resolve complaints, process orders, arrange refunds, and provide...

Description : Your responsibilities - Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat. - Follow established procedures to address customer needs promptly and professionally. - Process warranty claims and coordinate repair services for customers. - Provide technical troubleshooting support and guidance. - Resolve...

Description : Your responsibilities - Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat. - Follow established procedures to address customer needs promptly and professionally. - Process warranty claims and coordinate repair services for customers. - Provide technical troubleshooting support and guidance. - Resolve...

- Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.- Follow established procedures to address customer needs promptly and professionally.- Process warranty claims and coordinate repair services for customers.- Provide technical troubleshooting support and guidance.- Resolve complaints, process orders, arrange refunds, and provide...

Mir sueched e motivierte Persoon, wo 1-Stern-Qualität bringt und gärn mit Mönsche i Schwyzertüütsch schwatzt.Verstanden? Dann bist du bei uns genau richtig!Deine Aufgaben:- Bearbeitung von Kundenanfragen per Telefon, E-Mail oder Chat.- Unterstützung bei technischen Fragen, Garantie- und Reklamationsfällen.- Pflege und Aktualisierung von Kundendaten im System.- Zusammenarbeit mit anderen...

- Odbieranie i obsługa zapytań klientów przez telefon, e-mail lub czat.- Pomoc w sprawach technicznych, reklamacyjnych i gwarancyjnych.- Wprowadzanie danych do systemu i aktualizacja informacji o klientach.- Współpraca z innymi działami w celu szybkiego rozwiązania problemu klienta.- Udzielanie informacji o produktach, zamówieniach i zwrotach.

Description The Advisor I, Customer Service position interfaces with customers via phone calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Your responsibilities - Customer Support: Assist customers with all kinds of inquiries and provide top-notch service...

Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Your responsibilities - Customer Support: Assist customers with all kinds of inquiries and provide...