Praca customer service representative Katowice

Description:- Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.- Follow established procedures to address customer needs promptly and professionally.- Process warranty claims and coordinate repair services for customers.- Provide technical troubleshooting support and guidance.- Resolve complaints, process orders, arrange refunds, and...

- Customer service for a well-known clothing brand and maintaining the highest quality of customer service in line with project standards- Efficient customer contact through phone, email, social media, live chat- Positive, empathetic, and professional approach to customers- Providing reliable and accurate information in response to customer questions and problems- Active communication within the...

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. A Customer Support Consultant is responsible for supporting the payroll customers assigned to him/her and is the interface between customers, products and application management. This role is expected to have in-depth knowledge of payroll regulations, tax compliance and...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Wiodąca marka modowa w Katowicach poszukuje Kierownika Sklepu, który będzie odpowiedzialny za nadzór nad profesjonalną obsługą klienta oraz organizację pracy zespołu. Idealny kandydat powinien posiadać rozwinięte umiejętności zarządzania, komunikacji i rozwiązywania konfliktów. Oferujemy atrakcyjne benefity, szkolenia i zniżki pracownicze, a także możliwość pracy w dynamicznym środowisku....

Customer Service Specialist with Dutch (M/F) Miejsce pracy: Sosnowiec Twój zakres obowiązków - Obsługa klientów w zakresie realizacji zamówień. - Przyjmowanie, wprowadzanie i monitorowanie zamówień w systemie. - Koordynacja dostaw we współpracy z działami: logistyki, planowania, produkcji i magazynu. - Monitorowanie terminowości dostaw oraz reagowanie na opóźnienia. - Bieżąca komunikacja z...

If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International. It is a special talent to make people feel like they are in the best hands. If you want to live customer service at the best quality, we have the perfect job for you. Sales Customer Support Specialist with German - REMOTE in Poland Your benefits: - Attractive salary...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

AMS Salesforce Consultant (Service-to-Retention) Company : Vaillant Group Location : Katowice-POL Country : Poland (PL) Brand : Vaillant Group What we achieve together You will oversee all international service processes within the Salesforce environment, ensuring seamless system and process availability to support our global teams. You will control and monitor incident, change, and problem...

Service Management Incident / Problem Manager with German Miejsce pracy: Katowice Technologies we use Operating system Windows About the project The Problem Manager’s primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Manager is to prevent, remove or minimize the adverse impact of Incidents and Problems on the...

Service Design Lead Miejsce pracy: Katowice Technologies we use Expected Figma Operating system Windows Your responsibilities Build strong relationships with stakeholders, inspiring engagement and commitment in projects. Lead service design efforts, promoting user and customer-centricity. Establish governance and measurement mechanisms for service design. Facilitate design projects while building...

AMS Salesforce Consultant (Service-to-Retention) Miejsce pracy: Katowice Technologies we use Expected Salesforce Service Cloud Field Service Optional ITIL Operating system Windows Your responsibilities You will oversee all international service processes within the Salesforce environment, ensuring seamless system and process availability to support our global teams. You will control and monitor...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

- Serve as a trusted guide and digital companion for our customers in digital space- Handle both telephone and written inquiries, primarily in German (approx. 5% in English) related to credit card- Active listening- Order processing in the general call hotline for private customers- Good needs assessment- Assistance with telephone banking ID and T-PIN & setting up the Postbank app- Recording...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts...

- Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.- Follow established procedures to address customer needs promptly and professionally.- Process warranty claims and coordinate repair services for customers.- Provide technical troubleshooting support and guidance.- Resolve complaints, process orders, arrange refunds, and provide...

- Responding to customer inquiries via phone, chat, and email, representing with professionalism and enthusiasm.- Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.- Collaborate with colleagues to enhance the overall customer experience.- Staying updated on the latest offerings, policies, and services to provide customers with...

- Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm.- Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.- Collaborate with colleagues to enhance the overall customer experience.- Staying updated on Volkswagen Group’s latest offerings, policies, and services...

- Pełnienie roli ambasadora marki, obsługa przychodzących i kontynuowanych zapytań klientów za pośrednictwem telefonu, formularza internetowego lub czatu internetowego.- Postępowanie zgodnie z ustalonymi procedurami w celu szybkiego i profesjonalnego zaspokajania potrzeb klientów.- Przetwarzanie roszczeń gwarancyjnych i koordynowanie usług naprawczych dla klientów.- Zapewnianie wsparcia...