Praca service desk Lublin

Overview Senior Service Desk Analyst (Spanish language) Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and actively resolve end user help requests, triage requests to ensure accurate transfers and...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Młodszy konsultant ds. wsparcia IT/Młodsza konsultantka ds. wsparcia IT Przyjmowanie i obsługa zgłoszeń telefonicznych oraz ich realizacja, Rejestracja i obsługa zgłoszeń w systemie ticketowym, Zdalne wsparcie dla pracowników i klientów w problemach technicznych związanych z systemami, oprogramowaniem i sprzętem biurowym, Prowadzenie szkoleń dla klientów oraz udzielanie informacji dotyczących...

- Lead and mentor a small internal IT team, fostering professional growth and collaboration. Delegate operational tasks while ensuring the team delivers high-quality support and service. Define and track team KPIs related to system uptime, incident resolution, and user satisfaction. Implement and maintain cybersecurity measures to protect sensitive company and client data. Ensure compliance with...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts to...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. What do you need to start? - 2 Years of help desk support experience assisting both remote and onsite users with software or hardware related issues - Must be articulate and clearly communicate in the requested language- French. - Knowledge on ITSM...

Młodszy konsultant ds. wsparcia IT/Młodsza konsultantka ds. wsparcia IT Miejsce pracy: Lublin Twój zakres obowiązków Przyjmowanie i obsługa zgłoszeń telefonicznych oraz ich realizacja, Rejestracja i obsługa zgłoszeń w systemie ticketowym, Zdalne wsparcie dla pracowników i klientów w problemach technicznych związanych z systemami, oprogramowaniem i sprzętem biurowym, Zlecanie prac oraz współpraca...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts to...

IT Support Agent with Dutch Miejsce pracy: Lublin Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Młodszy konsultant ds. wsparcia IT/Młodsza konsultantka ds. wsparcia IT Przyjmowanie i obsługa zgłoszeń telefonicznych oraz ich realizacja, Rejestracja i obsługa zgłoszeń w systemie ticketowym, Zdalne wsparcie dla pracowników i klientów w problemach technicznych związanych z systemami, oprogramowaniem i sprzętem biurowym, Prowadzenie szkoleń dla klientów oraz udzielanie informacji dotyczących...

Experienced Customer Service Specialist with Spanish Windows Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Very good...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts to...

Experienced Customer Service Specialist with Spanish Windows Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Very good...

Experienced Customer Service Specialist with Spanish Windows Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Very good...

Experienced Customer Service Specialist with Spanish Miejsce pracy: Lublin Technologies we use Operating system Windows Your responsibilities Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and...

Experienced Customer Service Specialist with Spanish Windows Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Very good...

Experienced Customer Service Specialist with Spanish Windows Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Very good...