Praca itil problem manager Małopolskie

Service Management Incident / Problem Manager with German Miejsce pracy: Kraków Technologies we use Operating system Windows About the project The Problem Manager’s primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Manager is to prevent, remove or minimize the adverse impact of Incidents and Problems on the...

A leading engineering company located in Kraków is seeking a Service Request & Problem Management Process Owner. This role is responsible for overseeing the GBS ticket management processes and ensuring efficient management of service requests and problem records. The ideal candidate should have over 5 years of experience in service management, ITIL knowledge, and expertise in ServiceNow....

Overview Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength,...

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world. New Technical Center -...

A leading digital transformation firm is seeking an Engagement Manager in Kraków, Poland. The role involves engaging with stakeholders, managing expectations and providing solution architecture in industrial environments. Candidates should have extensive experience in solution design, excellent communication skills, and a relevant degree. This full-time position requires fluency in English and...

Overview Client produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening...

We are looking for an experienced Regional Service Manager to oversee IS Operations and service delivery across the EMEA region. The role focuses on ensuring operational stability, managing major incidents, coordinating Build-to-Run transitions, and driving continuous improvement in a global IT governance environment. Key Responsibilities: - Oversee IS service delivery and operational...

Posting Type: Hybrid Job Overview The Manager, IT Operations is responsible for overseeing IT operations in Kraków, including managing staff and serving as the primary point of contact for all local IT interactions. This role provides technical, policy, and procedural guidance to team members on the IT Service Desk team. The Manager ensures ticket queues are monitored, scrubbed, and resolved...

About PMI At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future on smoke‑free products with the power to improve the lives of a billion smokers worldwide. With huge change comes huge opportunity. Wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions—and the space to move your career forward in...

Our Client from the technology and telecommunications industry is currently seeking candidates for the position of High Touch Operations Manager. Join our Customer Experience (CX) team and be part of a transformative journey! We are reshaping the CX operating model to deliver personalized, proactive, and predictive interactions, helping customers maximize the value of their technology...

A leading technology solutions provider is seeking a motivated ServiceNow Application Manager in Kraków to oversee and enhance key ServiceNow applications. This role involves managing day-to-day operations, ensuring compliance and governance, and collaborating with technical teams and stakeholders. Ideal candidates should have experience in ServiceNow modules, knowledge of ITIL processes, and...

Service Request & Problem Management Process Owner page is loaded## Service Request & Problem Management Process Ownerlocations: Krakowtime type: Full timeposted on: Posted Todayjob requisition id: JR ## Job Description### At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and...

Major Incident Manager with German Technologies we use About the project The role of Major Incident Manager falls within the Service Management Office team. This role will have the responsibility of managing the Capgemini Major Incident Management process and therefore will work closely with Incident Management, Problem Management, Change Management, Capgemini Tower Management and Leads, SDMs,...

About PMI At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future on smoke‑free products with the power to improve the lives of a billion smokers worldwide. With huge change comes huge opportunity. Wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions—and the space to move your career forward in...

Overview Description We are looking for a motivated ServiceNow Application Manager to oversee and enhance key ServiceNow applications. In this role, you will manage the day-to-day deliverables across various ServiceNow modules such as IT Service Management, HR Service Delivery, Integrated Risk Management and Security Operations. You will act as the link between product owners and technical...

A leading IT services provider in Kraków seeks a Junior IT Service Manager to coordinate IT services and enhance business operations. The ideal candidate has around 4 years of experience with ITIL practices, strong communication skills in English, and a bachelor's or master's degree. This full-time role offers a hybrid working model and a variety of benefits including medical care and access to...

Overview AP Problem Resolution Junior Team Manager — Capgemini . Choosing Capgemini means choosing a company where you will be empowered to shape your career, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology...

Major Incident Manager with German Miejsce pracy: Kraków Technologies we use Expected SNOW About the project The role of Major Incident Manager falls within the Service Management Office team. This role will have the responsibility of managing the Capgemini Major Incident Management process and therefore will work closely with Incident Management, Problem Management, Change Management, Capgemini...

Availability and Capacity Manager Miejsce pracy: Kraków Technologies we use Operating system Windows Your responsibilities Availability Management •Define and maintain the Availability Management process aligned with ITIL standards. •Monitor service availability against SLAs and identify improvement opportunities. •Conduct risk assessments for critical services and propose mitigation strategies....

Availability and Capacity Manager Technologies we use Windows Availability Management •Define and maintain the Availability Management process aligned with ITIL standards. •Collaborate with Problem and Incident Management to reduce downtime and improve resilience. Capacity Management •Ensure IT resources (compute, storage, network) are optimized for performance and cost. •Reporting & Governance...