Praca 2nd Line Support Analyst

A leading digital transformation partner is seeking IT support professionals in Poland. Responsibilities include providing first and second-level IT support to multiple customers, diagnosing and resolving issues, and managing tickets via ITSM tools. Candidates should have 6 months to 2 years of experience in technical support, with B2 level English and Dutch. The company offers a flexible...

A leading IT services firm seeks a 2nd Line IT Support Specialist in Warsaw. This role involves troubleshooting IT issues, supporting users, and working in a 24/7 shift environment. Candidates should possess strong communication skills, proficiency in both Polish and English, and the ability to work independently. Benefits include private healthcare, a sports card, and various employee assistance...

A global surveillance company in Warsaw is seeking an experienced IT Support Specialist to manage incidents and improve processes. Candidates should have over 3 years of 2nd line IT support experience, be fluent in English, and familiar with ITIL practices. The role offers hybrid work, a competitive salary, and a comprehensive health package, alongside opportunities for personal growth and...

Project Description We are looking for a 2nd Line Support Specialist to support an ERP purchasing software system that covers the full process chain - from customer inquiries and materials management through procurement and production to outgoing invoicing. You will play a key role in ensuring system stability, resolving incidents, and supporting business users in a production-critical...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for a .NET Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...

A leading technology company is seeking an IT Support Engineer (2nd Line) to be the technical backbone of their organization. This role involves troubleshooting applications, managing Windows/Linux servers, and writing SQL queries. Ideal candidates will have strong knowledge of server operating systems, a proactive attitude, and excellent communication skills. Benefits include flexible hours, a...

Production and Manufacturing Execution Process Specialist (MES 2nd Line Support) The position As a Process Specialist, you are responsible for supporting the MES Program, which delivers global standardized operations processes to ensure manufacturing competitiveness and GxP‑compliance. The area of expertise for this position focuses on Business Processes for Manufacturing Execution using MES...

Join our team and become a key technical partner for enterprise customers using our IoT platform worldwide. As a 2nd Line Technical Support Engineer, you will work directly with clients, solving complex technical issues, supporting live environments and ensuring a high-quality customer experience. This role sits at the intersection of engineering, customer communication and problem-solving. If...

Overview The position The Process Specialist is responsible for supporting the MES Program, delivering global standardized operations processes to ensure manufacturing competitiveness and GxP-compliance. The area of expertise focuses on Business Processes for Manufacturing Execution using MES PAS-X from Körber. In your role, you receive questions from Key Users via the MES Incident portal and...

For additional information, please review .Portfolio Management Group (PMG) is risk management group covering Citi’s Banking and International division. The group establishes and monitors Wholesale Credit Limits, Reserve forecasting, Stress Testing and Risk Ratings. The Methodology Team in PMG oversees Wholesale Credit Methodologies, facilitating 1st and 2nd line review and challenge during the...

Ready to be the technical backbone of our international organization? We are seeking a dedicated and proactive IT Support Engineer (2nd Line) who thrives on diagnosing and solving complex technical challenges. We prioritize passion, initiative, and core technical skills over formal seniority. If you excel at troubleshooting applications, managing Windows/Linux Servers, writing SQL queries ,...

Join our team and become a key technical partner for enterprise customers using our IoT platform worldwide. As a 2nd Line Technical Support Engineer , you will work directly with clients, solving complex technical issues, supporting live environments and ensuring a high-quality customer experience. This role sits at the intersection of engineering, customer communication and problem-solving . If...

Overview Position Description. Shift Work 24/7 | Polish Language Required. We are looking for a 2nd Line IT Support Specialist to join our team responsible for supporting a large-scale IT system. The role is performed in a 24/7 shift system . Evening and night shifts are carried out remotely . The position is hybrid : 2–3 days per week in our office in Warsaw, while other locations work fully...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for an iOS Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...

A leading technology firm located in Poland seeks a 2nd Line Technical Support Engineer to provide advanced technical support to enterprise customers. The role requires strong communication skills and experience in troubleshooting complex technical issues, particularly in IoT systems. Candidates should have a Bachelor's degree and at least 3 years of experience in technical support. The job...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for a .NET Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for an iOS Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for a .NET Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for a .NET Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...

Work Mode: Freelance / Part-time Location: Remote Cooperation Model: Flexible (standby / on-call duties) We are looking for an iOS Developer to support second-line support (2nd line) in one of our projects. The role is based on an on-call / standby model, with schedules planned in advance together with the team. Tickets are assigned after initial analysis on the client’s side – this is not 1st...