Praca service desk agent

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

IT Support Agent with Dutch Miejsce pracy: Katowice Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

IT Support Agent with Dutch Miejsce pracy: Kraków Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Service Desk Agent with Italian and English (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Our...

IT Support Agent with Dutch Miejsce pracy: Lublin Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Service Desk Agent with English and French (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle...

IT Support Agent with Dutch Miejsce pracy: Wrocław Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Service Desk Agent with German and English (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and...

IT Support Agent with Dutch Miejsce pracy: Opole Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

IT Support Agent with Dutch Technologies we use Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line. You...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...

Service Desk Agent with English and French (m/f/d) Technologies we use Windows Providing IT support to end users located in various locations globally Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs) Contact with the end users by phone, email and chat Working on 8h shifts (7 am - 7 pm availability) from our office...

Service Desk Agent with English and French (m/f/d) Technologies we use Windows Providing IT support to end users located in various locations globally Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs) Contact with the end users by phone, email and chat Working on 8h shifts (7 am - 7 pm availability) from our office...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...

Service Desk Agent with English and French (m/f/d) Technologies we use Windows Providing IT support to end users located in various locations globally Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs) Contact with the end users by phone, email and chat Working on 8h shifts (7 am - 7 pm availability) from our office...