Praca service operations specialist

Senior Service Operations Specialist (Contact Center) Dołącz do naszego zespołu i wspieraj operację jednego z kluczowych obszarów Contact Center – sklepu internetowego! Poszukujemy osoby, która zadba o sprawne funkcjonowanie infolinii oraz wysoką jakość obsługi klienta marki Samsung. Role And Responsibilities - Monitoring codziennych KPI i ocena efektywności zespołu obsługi sklepu...

Service Operations Support Specialist – Hitachi Digital Services About the Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people‑centric and here to power good. Every day, we future‑proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where...

Overview We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet. Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of...

Wiodący dostawca rozwiązań elektryfikacyjnych w Polsce poszukuje Application Managera, który będzie odpowiedzialny za zarządzanie procesami i usługami informatycznymi w szerszym kontekście organizacji. Idealny kandydat powinien posiadać stopień licencjata w dziedzinie informatyki oraz doświadczenie w zarządzaniu globalnymi aplikacjami IT oraz znajomość narzędzi MyService i Jira. Pracownik będzie...

A global digital services firm is seeking a software engineer in Kraków to provide mentorship and solve complex problems. Candidates should have a Bachelor’s degree in information systems or computer science and 5 years of experience in the manufacturing industry. Proficiency in C#, .NET Framework, SQL Server, and cloud platforms like MS Azure is required. This position offers a competitive...

A leading automotive company in Poland is seeking a Team Manager – P&C Operations to lead a team of HR Operations Specialists. This role involves ensuring service quality, supporting process improvements, and coaching team members. Ideal candidates have extensive experience in HR operations, a strong understanding of compliance, and proficiency in relevant HR tools. The position offers a...

A leading FMCG company is seeking a Hosting Service Owner responsible for managing global Cloud and Server operations within their Infrastructure Operations team. This role requires effective vendor management, strong leadership skills, and the ability to oversee financial control and service performance. Ideal candidates will have a strong background in IT operations and cloud architecture and...

A global law firm is seeking a Global Service Desk Manager to lead their 24/7 IT support operations. The role emphasizes service quality, team management, and the adoption of innovative technologies to enhance the customer experience. Candidates should have significant experience in people management, knowledge of ITIL processes, and familiarity with IT service management tools. The position is...

We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With140 years of heritage and over1,900 passionate individuals across20 countries , we’re excited to continue our journey forward —...

An American non-profit organization in Powidz, Poland is looking for a Center Operations Manager to oversee USO Centers. The ideal candidate will lead a team, coordinate programs, and ensure that service members feel supported and at home. Qualifications include 5+ years in operations and strong leadership skills. This position offers a salary range of $52,500-78,750 along with a housing and...

Team Leader – Service Operations McKinsey & Company seeks a Team Leader – Service Operations to drive client impact through operational excellence and people development in the Service Operations Center of Competence (SO CoC). Responsibilities - Collaborate with the SO CoC team to address complex client issues and develop proprietary tools and benchmarking databases. - Manage daily operational...

A global technology and services leader is seeking an Operations Manager in Katowice. The Operations Manager will coach and supervise Team Leaders while ensuring the achievement of Client Service Level Agreements and financial goals. Candidates should have over seven years of experience, ideally in a call center environment, with strong coaching and analytical skills. This role emphasizes...

A leading IT services company is seeking an experienced Regional Service Manager to oversee IS Operations and service delivery across the EMEA region. The role involves managing major incidents, ensuring operational stability, and coordinating Build-to-Run transitions. Candidates should possess 6-8 years of IT Operations experience, with a strong focus on Service Delivery. The position is B2B...

A global enterprise software company located in Wrocław is looking for a Cloud Service Operations Manager with proficiency in English and French. In this mid-senior level role, you will manage the Infor Managed Services agreements, ensuring smooth customer interactions and effective service delivery. You will collaborate with internal teams and address complex inquiries. Ideal candidates are...

You will manage and administer the Infor Managed Services (IMS) agreements by company policies and procedures, Project Management guidelines and best practices of Service Delivery. The number of customers in your portfolio will depend on the size and complexity of the contract. You will be in direct touch with the customers, addressing their enquiries with Infor, and taking care of the smooth...

Growth Operations Officer - customer service & conversionlokalizacja: Warszawa (mazowieckie)numer referencyjny: 1197180/jobs.plforma zatrudnienia: Pełny etatDołącz do zespołu, który zmienia rynek!Stanowisko:Customer Growth Operations Officer - telefoniczna obsługa klienta & konwersjaLokalizacja:Warszawa, PolskaJęzyki:polski (ojczysty) + angielski (B2)Chcesz pracować w międzynarodowej organizacji,...

Our Company We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people‑centric and here to power good. Every day, we future‑proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and...

A leading global digital solutions company seeks a Service Operations Support Specialist in Kraków, Poland. The role involves providing mentorship to software engineering teams, analyzing product usage data, and optimizing operational costs. Candidates must have a Bachelor's degree in information systems with 5 years of experience, and strong knowledge of .NET Development and cloud platforms like...

A renowned consulting firm is seeking a Team Leader for Service Operations in Wrocław. The role requires driving operational excellence and mentoring team members while managing client issues and developing tools. Ideal candidates will have a graduate degree and at least 2 years of team management experience, with strong stakeholder management skills and proficiency in English. The position...

Cloud Service Operations Manager with French Join to apply for the Cloud Service Operations Manager with French role at Infor 4 days ago - Be among the first 25 applicants You will manage and administer the Infor Managed Services (IMS) agreements by company policies and procedures, Project Management guidelines and best practices of Service Delivery. The number of customers in your portfolio...