Senior Solutions Architect ( AWS Connect) @ Bayer
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Bayer
Warszawa
Amazon Connect Expertise: Experience with IVR, Lex, Lambda, Contact Lens, IAM, SSO, Power BI. Cisco UCCE Knowledge: Deep understanding of ICM, CVP, Finesse, CUCM, SIP trunking. Telephony & Networking: Familiarity with SIP, PSTN, DECT, UDP 3478, VPN, QoS. Integration Skills : Proven ability to integrate CRM (e.g., Salesforce), APIs, and custom agent interfaces. Documentation : Skilled in producing... |
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6 godzin temu
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