Praca call desk agent Wrocław

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

IT Support Agent with Dutch Miejsce pracy: Wrocław Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

IT Support Agent with Dutch Miejsce pracy: Wrocław Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Service Desk Agent with Italian and English (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Our...

IT Support Agent with Dutch Miejsce pracy: Katowice Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! Your responsibilities Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special...

Service Desk Agent with English and French (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle...

IT Support Agent with Dutch Miejsce pracy: Wrocław Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! Your responsibilities Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special...

Service Desk Agent with German and English (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and...

IT Support Agent with Dutch Miejsce pracy: Wrocław Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...

Service Desk Agent with English and French (m/f/d) Technologies we use Windows Providing IT support to end users located in various locations globally Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs) Contact with the end users by phone, email and chat Working on 8h shifts (7 am - 7 pm availability) from our office...

Service Desk Agent with English and French (m/f/d) Technologies we use Windows Providing IT support to end users located in various locations globally Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs) Contact with the end users by phone, email and chat Working on 8h shifts (7 am - 7 pm availability) from our office...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...

Service Desk Agent with English and French (m/f/d) Technologies we use Windows Providing IT support to end users located in various locations globally Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle Monitoring ticket timelines (SLAs) Contact with the end users by phone, email and chat Working on 8h shifts (7 am - 7 pm availability) from our office...