Praca IT Service Coordinator Wrocław

What we are looking for Minimum 5 years of hands-on IT Service Management experience (preferably in complex enterprise environments) ITIL certification – nice to have Previous exposure to SAP ERP – strong advantage (SAP Retail / CAR experience will be a plus) Ability to work aligned with US East Coast time zone (EST) Proactive, self-driven mindset and strong ownership attitude Excellent...

IT Service Manager (Global role) (m/f/d) Join to apply for the IT Service Manager (Global role) (m/f/d) role at Lapp Business Services. LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,700 employees, we operate in over 80 countries, offering a global perspective...

A leading international technology firm is seeking an IT Service Manager to oversee central IT services within the organization. The role involves ensuring stable IT operations, managing service levels, and fostering cooperation between departments. The ideal candidate should possess strong analytical skills, experience in IT service management, and proficiency in English. Additional benefits...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Process Release Coordinator (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Create and maintain release schedules. Coordinate the preparation, testing, and deployment of changes. Ensure compliance of releases with ITIL processes and change procedures. Collaborate with development, operations, testing, security, and business teams. Identify release...

We support planning and execution by aligning stakeholders, coordinating dependencies, and enabling timely decisions in a complex delivery environment. As a Process Release Coordinator , you will be responsible for end-to-end release planning, coordination, and oversight — from preparation and testing through to safe deployment. You will work closely with development, testing, operations, and...

About the Role We are seeking a Staffing Specialist/Coordinator to optimize consultant utilization and enable smart staffing decisions as we scale from 25 to 50 consultants. This role provides analytical support and operational coordination for resource allocation decisions, working closely with Poland Operations Leadership and Delivery Leadership. Perfect for someone who excels at synthesizing...

Wroclaw-based opportunity with remote work model. As a Senior End-to-End Testing Coordinator , you will be working for our client, a leader in digital transformation committed to redefining operational efficiency through innovative technology. You will play a vital role in supporting the implementation of new operating systems across various business areas, ensuring seamless transition and...

W Scalo zajmujemy się dostarczaniem projektów software'owych i wspieraniem naszych partnerów w rozwijaniu ich biznesu. Tworzymy oprogramowanie, które umożliwia ludziom dokonywanie zmian, działanie w szybszym tempie oraz osiąganie lepszych rezultatów. Jesteśmy firmą, która wykorzystuje szerokie spektrum usług IT, żeby pomagać klientom. Obszary naszego działania to m.in.: doradztwo technologiczne,...

To rola na styku klienta i zespołów wewnętrznych — prowadzisz wdrożenia i pomagasz klientom przejść na nowe rozwiązanie , zbierasz i porządkujesz zgłoszenia, testujesz kluczowe ścieżki i wspierasz kolejne stabilne wydania systemu. Zakres obowiązków: Wdrożenia systemu Planowanie i realizacja wdrożeń u klientów (analiza potrzeb, konfiguracja systemu, uruchomienie produkcyjne). Konfiguracja...

Responsibilities Leading the delivery of Application Management services for AI & Data solutions on modern cloud-based Data Platforms for prestigious companies with operations on a global scale, leveraging an international team of resources/service operators mainly based in India and Italy. Planning, implementing, delivering, and managing services and related SLAs. Providing periodic useful...

Purpose of the Role As the Service & Operations Manager, you are responsible for ensuring the end-to-end delivery and operational excellence of our Managed Services. You lead the operational teams, secure stable day-to-day IT operations, ensure that SLAs and contractual obligations are met, and act as the primary operational interface to our customers and internal stakeholders. Your mission:...

You will manage and administer the Infor Managed Services (IMS) agreements by company policies and procedures, Project Management guidelines and best practices of Service Delivery. The number of customers in your portfolio will depend on the size and complexity of the contract. You will be in direct touch with the customers, addressing their enquiries with Infor, and taking care of the smooth...

Responsibilities Resource Analysis & Decision Support Analyze consultant capabilities, availability, and project requirements to provide staffing recommendations to leadership Maintain comprehensive consultant profiles including skills, certifications, project history, and availability Provide weekly utilization analysis and monthly capacity forecasts (30-50 day outlook) to leadership Identify...

LAPP LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,700 employees, we are operating in over 80 countries – globally connected and regionally rooted. Working at LAPP means more: this is where inventive spirit and a hands‑on mentality meet cherished values and...

Pełnimy rolę zespołu koordynacyjnego i decyzyjnego w ramach strategicznej inicjatywy skoncentrowanej na budowie nowego ekosystemu technologicznego w całej organizacji. Wspieramy planowanie i realizację prac poprzez koordynację zależności, synchronizację interesariuszy oraz wspomaganie podejmowania decyzji w złożonym środowisku delivery. Jako E2E Test Coordinator będziesz odpowiadać za planowanie,...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

Service Desk Agent with English and French (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle...

Service Desk Agent with Italian and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Deep experience in technical support C1 in Italian & English...