Praca Service Level Manager Wrocław

IT Service Manager (Global role) (m/f/d) Join to apply for the IT Service Manager (Global role) (m/f/d) role at Lapp Business Services. LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,700 employees, we operate in over 80 countries, offering a global perspective...

LAPP LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,700 employees, we are operating in over 80 countries – globally connected and regionally rooted. Working at LAPP means more: this is where inventive spirit and a hands‑on mentality meet cherished values and...

Cloud Service Operations Manager with French Join to apply for the Cloud Service Operations Manager with French role at Infor 4 days ago - Be among the first 25 applicants You will manage and administer the Infor Managed Services (IMS) agreements by company policies and procedures, Project Management guidelines and best practices of Service Delivery. The number of customers in your portfolio...

Senior Manager Service Delivery page is loaded## Senior Manager Service Deliveryremote type: In Officelocations: Wrocław Centrum Południetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R46319C.H. Robinson is looking for a Senior Manager Service Delivery for our team in Wroclaw. In this strategic role, you will define and execute the Service Delivery vision, ensuring seamless...

The Opportunity This role offers a unique chance to support large, global organizations by ensuring the stability, scalability, and efficiency of their AI & Data platforms. You will work closely with international teams to deliver best-in-class Application Management Services, driving continuous improvement, automation, and operational excellence. Responsibilities As a Service Manager , you will...

Purpose of the Role As the Service & Operations Manager, you are responsible for ensuring the end-to-end delivery and operational excellence of our Managed Services. You lead the operational teams, secure stable day-to-day IT operations, ensure that SLAs and contractual obligations are met, and act as the primary operational interface to our customers and internal stakeholders. Your mission:...

You will manage and administer the Infor Managed Services (IMS) agreements by company policies and procedures, Project Management guidelines and best practices of Service Delivery. The number of customers in your portfolio will depend on the size and complexity of the contract. You will be in direct touch with the customers, addressing their enquiries with Infor, and taking care of the smooth...

A leading software company is seeking an Engineering Manager to lead the MAAS team in Wrocław, Poland. The successful candidate will oversee a distributed team, ensuring effective delivery of the "Metal as a Service" platform. Candidates must have a Bachelor's degree and proven experience in software development, particularly with Python or Golang. This full-time position offers a strong emphasis...

Movate is a part of a global information and communication technology company. We are looking for the experienced Delivery Manager to join our new team. As Delivery Manager you will be part of the Engineering Operations team, within Engineering Productivity and will play a critical role in ensuring the effective rollout, governance, and continuous improvement of operational processes across the...

Dla naszego Klienta, międzynarodowej spółki produkcyjnej w stałym rozwoju, poszukujemy doświadczonego IT Service Desk Managera.Rola łączy zarządzanie zespołem Service Desk, stabilizację procesów, poprawę jakości świadczonych usług oraz aktywny udział w budowaniu pozycji działu IT jako partnera wewnętrznego.- zarządzanie zespołem (ok. 10 FTE), prowadzenie regularnych spotkań, wyznaczanie celów,...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Join us on our transformation journey to the digital future At Digital & IT , we have a...

IT Support Agent with Dutch Miejsce pracy: Wrocław Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

Service Desk Agent with German and English (m/f/d) Technologies we use Windows Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics C1 in German & English Customer...

This role offers a unique chance to support large, global organizations by ensuring the stability, scalability, and efficiency of their AI & Data platforms. You will work closely with international teams to deliver best-in-class Application Management Services, driving continuous improvement, automation, and operational excellence. As a Service Manager , you will be responsible for: Service...

Senior Manager Service Delivery page is loaded## Senior Manager Service Deliveryremote type: In Officelocations: Wrocław Centrum Południetime type: Full timeposted on: Posted 2 Days Agojob requisition id: R46319C.H. Robinson is looking for a Senior Manager Service Delivery for our team in Wroclaw. In this strategic role, you will define and execute the Service Delivery vision, ensuring seamless...

A global leader in cloud software is seeking a candidate in Wrocław to manage Infor Managed Services agreements. Key responsibilities include liaising with customers, ensuring compliance with contractual obligations, and operating ITIL processes with minimal supervision. Ideal candidates should have excellent English and French skills, strong analytical capabilities, and the ability to work under...

A leading international technology firm is seeking an IT Service Manager to oversee central IT services within the organization. The role involves ensuring stable IT operations, managing service levels, and fostering cooperation between departments. The ideal candidate should possess strong analytical skills, experience in IT service management, and proficiency in English. Additional benefits...

A global enterprise software company located in Wrocław is looking for a Cloud Service Operations Manager with proficiency in English and French. In this mid-senior level role, you will manage the Infor Managed Services agreements, ensuring smooth customer interactions and effective service delivery. You will collaborate with internal teams and address complex inquiries. Ideal candidates are...

Your duties: · Troubleshoot/Diagnose all Level 2 issues from the customers and driving satisfactory resolution of the issues. · Troubleshoot Product · Codes and Configuration issues. · Ensure On-Time escalation to L3 and Engineering(R&D) teams · Ensure consistent customer satisfaction. · Document all communication with customers in the CRM · Notify/Discuss with L2/TL/Manager on Tickets that...

This role offers a unique chance to support large, global organizations by ensuring the stability, scalability, and efficiency of their AI & Data platforms. You will work closely with international teams to deliver best-in-class Application Management Services, driving continuous improvement, automation, and operational excellence. As a Service Manager , you will be responsible for: Service...