Praca help desk Katowice

Opis stanowiska- Telefoniczne przyjmowanie i rejestrowanie zgłoszeń.- Wstępna diagnoza problemów oraz zdalne wsparcie użytkowników.- Pomoc przy konfiguracji komputerów i urządzeń.- Udzielanie prostych instrukcji dot. programów i systemów.- Współpraca z zespołem IT przy trudniejszych sprawach.- Obsługa dodatkowych infolinii Contact Center.

Co jest dla nas ważne? - Min. 6 miesięcy doświadczenia w IT - Znajomość podstaw konfiguracji systemów operacyjnych - Podstawowa wiedza o sieciach LAN/WAN i Wi-Fi - Znajomość baz SQL na poziomie podstawowym - Prawo jazdy kat. B - Umiejętność samodzielnego rozwiązywania problemów Co będziesz robić? - Pomagać klientom instytucjonalnym w rozwiązywaniu problemów IT - Diagnozować i usuwać awarie...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Service Desk Specialist with Spanish and Portuguese (w/m/d) Location: Katowice Join TÜV Rheinland Group as a Service Desk Specialist, contributing to our Service Functions and supporting teams worldwide. About Us TÜV Rheinland is a leading global independent testing service provider with over 150 years of experience and more than 22,000 employees worldwide. In Poland, we operate through TÜV...

Miejsce pracy: Katowice, ul. Oddziałów Młodzieży Powstańczej 7Rodzaj zatrudnienia: umowa o pracę, praca zmianowaTwoje zadania:- telefoniczne przyjmowanie i rejestrowanie w systemie zgłoszeń od pracowników firmy,- wstępna diagnoza problemów technicznych oraz zdalne wsparcie użytkowników w ich rozwiązaniu,- zdalna pomoc w konfiguracji komputerów oraz urządzeń,- udzielanie prostych instrukcji i...

EU Policy Senior Consultant Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity At EY, you’ll have a chance to build your career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you....

Technical Support Specialist with German Join our German-speaking team in Katowice, Poland. Responsibilities - Respond to calls from German-speaking customers. - Help with repairs, warranties, parts and minor defects. - Look for solutions remotely to allow a service technician to rest. - Match products to customers based on their needs. - Work with a CRM system – great if familiar with SAS...

Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity At EY, you’ll have a chance to build your career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your...

About the job HR Process Specialist with French Recruitment process for this position and onboarding trainings are conducted online. What do you need to start? - Very good command of spoken and written French (C1) and English (C1) - Experience in working on similar positions (HR Service Desk, HR Administration) for at least 1 year - Experience in working in a case driven environment - Good job...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...

Electronics leader page is loaded## Electronics leaderlocations: POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13posted on: Posted 30+ Days Agojob requisition id: R Job Title:Electronics leaderJob DescriptionThe Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Overview Senior Service Desk Analyst (Spanish language) Requirements - 2 Years of help desk support experience assisting both remote and onsite users with software or hardware related issues - Must be articulate and clearly communicate in Spanish - Knowledge on ITSM processes like Incident, problem, request and knowledge management - Must be able to work independently as well as work as part...

Network Engineer with French Miejsce pracy: Katowice Technologies we use Expected Cisco ISE Cisco Duo Aruba WIF Fortinet WIF RSA Cloud RSA Onprem Console NPS FortiAnalyzer Elastiflow Cloud Meraki LibreNms PRTG Lumen Zabbix NetFlow Python Bash Optional AWS Azure Operating system Linux About the project YOUR ROLE We are seeking a motivated Network Engineer to join our IT infrastructure team. The...

Network Engineer with French Miejsce pracy: Katowice Technologies we use Expected Cisco ISE Cisco Duo Aruba WIF Fortinet WIF RSA Cloud RSA Onprem Console NPS FortiAnalyzer Elastiflow Cloud Meraki LibreNms PRTG Lumen Zabbix NetFlow Python Bash Optional AWS Azure Operating system Linux About the project YOUR ROLE We are seeking a motivated Network Engineer to join our IT infrastructure team. The...

Finance and Accounting Specialist with Greek Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology...

Network Engineer with French Technologies we use Cisco ISE Cisco Duo Python AWS Azure Linux About the project We are seeking a motivated Network Engineer to join our IT infrastructure team. The Network Engineer will assist in maintaining and supporting our organization's network infrastructure, working closely with senior team members to ensure network availability, security, and performance....

Network Engineer with French Technologies we use Cisco ISE Cisco Duo Python AWS Azure Linux About the project We are seeking a motivated Network Engineer to join our IT infrastructure team. The Network Engineer will assist in maintaining and supporting our organization's network infrastructure, working closely with senior team members to ensure network availability, security, and performance....

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive...