Praca Help Desk Consultant Katowice

Opis stanowiska- Telefoniczne przyjmowanie i rejestrowanie zgłoszeń.- Wstępna diagnoza problemów oraz zdalne wsparcie użytkowników.- Pomoc przy konfiguracji komputerów i urządzeń.- Udzielanie prostych instrukcji dot. programów i systemów.- Współpraca z zespołem IT przy trudniejszych sprawach.- Obsługa dodatkowych infolinii Contact Center.

Co jest dla nas ważne? - Min. 6 miesięcy doświadczenia w IT - Znajomość podstaw konfiguracji systemów operacyjnych - Podstawowa wiedza o sieciach LAN/WAN i Wi-Fi - Znajomość baz SQL na poziomie podstawowym - Prawo jazdy kat. B - Umiejętność samodzielnego rozwiązywania problemów Co będziesz robić? - Pomagać klientom instytucjonalnym w rozwiązywaniu problemów IT - Diagnozować i usuwać awarie...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Service Desk Specialist with Spanish and Portuguese (w/m/d) Location: Katowice Join TÜV Rheinland Group as a Service Desk Specialist, contributing to our Service Functions and supporting teams worldwide. About Us TÜV Rheinland is a leading global independent testing service provider with over 150 years of experience and more than 22,000 employees worldwide. In Poland, we operate through TÜV...

Location: Katowice - 2 days in office / 3 days remote The opportunity At EY, you’ll have a chance to build your career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. We are committed to building a better working world. Our global...

EU Policy Senior Consultant Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity At EY, you’ll have a chance to build your career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you....

Miejsce pracy: Katowice, ul. Oddziałów Młodzieży Powstańczej 7Rodzaj zatrudnienia: umowa o pracę, praca zmianowaTwoje zadania:- telefoniczne przyjmowanie i rejestrowanie w systemie zgłoszeń od pracowników firmy,- wstępna diagnoza problemów technicznych oraz zdalne wsparcie użytkowników w ich rozwiązaniu,- zdalna pomoc w konfiguracji komputerów oraz urządzeń,- udzielanie prostych instrukcji i...

SAP Order-To-Cash Consultant (SD/LE) Miejsce pracy: Katowice Technologies we use Expected SAP SAP SD SAP LE SAP S/4HANA Optional Jira Confluence Operating system Windows About the project As a SAP Order-To-Cash Consultant (SD/LE), you will play a key role in leading end-to-end SAP SD rollouts and driving process improvements for the Vaillant Group. You will act as a technical expert and advisor...

Join to apply for the Delivery Consultant - Maximo role at Capgemini Engineering Choosing Capgemini means you will be empowered to shape your career, be supported by a collaborative community, and work to reimagine what’s possible. Join us to help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE Dream of using...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity At EY, you’ll have a chance to build your career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your...

Overview Senior Service Desk Analyst (Spanish language) Requirements - 2 Years of help desk support experience assisting both remote and onsite users with software or hardware related issues - Must be articulate and clearly communicate in Spanish - Knowledge on ITSM processes like Incident, problem, request and knowledge management - Must be able to work independently as well as work as part...

Overview Location: Wrocław / Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. Your opportunity Right now, we are looking for MS DYNAMICS365 BC (Business Central) Senior Consultant to join our EY GDS Consulting team focused on providing cutting-edge IT solutions dedicated...

IT Support Agent with Dutch Miejsce pracy: Katowice Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they...

SAP Planning Senior Consultant Location: Katowice - 2 days in office / 3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. Right now, we are looking for a SAP IBP/PPDS/APO Senior Consultant to join our EY GDS Consulting Services team focused on providing cutting – edge IT solutions dedicated to the...

Infrastructure Consultant Miejsce pracy: Katowice Technologies we use Expected SCCM Windows Server PowerShell Optional MSIX App-V Intune Operating system Windows About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and...

ServiceNow Consultant Miejsce pracy: Katowice Technologies we use Expected ServiceNow Optional ServiceNow About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join...

Infrastructure Consultant Miejsce pracy: Katowice Technologies we use Expected SCCM Windows Server PowerShell Optional MSIX App-V Intune Operating system Windows About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and...

ServiceNow Consultant Miejsce pracy: Katowice Technologies we use Expected ServiceNow Optional ServiceNow About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join...