Praca back desk analyst Polska

City: Warsaw, Office or Hybrid, Poland Type: Full-Time Join Mudita's Customer Support Team and engage in a rewarding role that involves answering emails and calls, assessing devices, and collaborating with engineers and developers to ensure customer satisfaction. This position offers a valuable opportunity to gain experience in Customer Support and develop diverse skills. Key...

Job Description We are seeking a skilled Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks...

Junior Global IT Service Desk Analyst - German Speaker 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities - Respond to incoming calls and web submissions from users experiencing technical issues. - Troubleshoot, analyze, resolve, track, and accurately document various technical problems and resolutions (software,...

Overview Senior Service Desk Analyst (Spanish language) Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and actively resolve end user help requests, triage requests to ensure accurate transfers and...

A global services provider for video games is seeking a Junior Support Bar Analyst in Katowice. This role involves first- and second-line support, resolving customer inquiries, and maintaining service desk operations. Ideal candidates should demonstrate excellent customer service skills, possess a strong problem-solving ability, and have prior experience in a customer service role. You'll work in...

A leading IT service provider is seeking an L1 IT Service Desk Analyst in Poland. The role involves providing first line support, managing incidents, and ensuring customer satisfaction. Candidates should have knowledge of French, Polish, and English, with a minimum of one year of experience in tech support. Employees can expect a performance bonus, private medical care, and opportunities for...

Service Desk Analyst with Czech and Slovak Miejsce pracy: Gdańsk Technologies we use Operating system Windows About the project Role Purpose The purpose of this role is to be the first point of contact for users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives. Location: Gdansk Working mode: Hybrid Contract type: Full time CoE...

Junior Deal Desk Analyst Iron Mountain is seeking a motivated and detail-oriented Junior Deal Desk Analyst to join our Commercial Operations team. In this role, you will support the sales process by ensuring the accuracy of pricing and contracts, assisting with deal documentation, and turning financial and commercial data into actionable insights. The Commercial Operations team enables...

A leading IT consulting firm is seeking a Calypso SME Business Analyst in Warsaw, Poland. This mid-senior level position involves managing implementation projects for a Fixed Income trading desk on Calypso. The ideal candidate will have over 6 years of experience in Capital Markets, deep knowledge of financial products, and strong leadership skills. This full-time role demands effective...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and...

Junior Service Desk Analyst We are seeking a Junior Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem‑solving skills, and the ability to...

Service Desk Analyst with Dutch Miejsce pracy: Gdańsk Technologies we use Operating system Windows About the project Role Purpose The purpose of this role is to be the first point of contact for users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives. Location: Gdansk Working mode: Hybrid Work Environment: Working hours: 24/7...

Job Description We are seeking a skilled Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. What do you need to start? - 2 Years of help desk support experience assisting both remote and onsite users with software or hardware related issues - Must be articulate and clearly communicate in the requested language- French. - Knowledge on ITSM...

A leading IT services provider in Poland is looking for a Service Desk Analyst to deliver first and second-level IT support. You will troubleshoot IT issues and manage service requests while ensuring customer satisfaction. The ideal candidate should have experience in technical support, proficiency in Bulgarian and English, and strong troubleshooting skills in diverse environments. This role...

Overview Senior Service Desk Analyst (Spanish language) Requirements - 2 Years of help desk support experience assisting both remote and onsite users with software or hardware related issues - Must be articulate and clearly communicate in Spanish - Knowledge on ITSM processes like Incident, problem, request and knowledge management - Must be able to work independently as well as work as part...

Overview We are seeking a Skilled Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks...

A global IT services company in Gdansk seeks a Junior Service Desk Analyst to deliver technical support, troubleshooting IT issues, and ensuring customer satisfaction. The ideal candidate must have proficiency in Slovenian and English, along with 6 months of service desk experience. Key responsibilities include first-level IT support, managing service requests, and maintaining documentation. This...

We are seeking a Junior Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a...

A leading digital transformation company in Poland is seeking a Junior Service Desk Analyst to deliver technical support, troubleshoot IT issues, and manage service requests. The ideal candidate should have a minimum of 6 months in customer support, be proficient in Portuguese and English at a B2 level, and possess strong troubleshooting skills in various operating systems. This role offers a...