Praca back desk analyst

City: Warsaw, Office or Hybrid, Poland Type: Full-Time Join Mudita's Customer Support Team and engage in a rewarding role that involves answering emails and calls, assessing devices, and collaborating with engineers and developers to ensure customer satisfaction. This position offers a valuable opportunity to gain experience in Customer Support and develop diverse skills. Key...

Job Description We are seeking a skilled Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks...

Junior Global IT Service Desk Analyst - German Speaker 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities - Respond to incoming calls and web submissions from users experiencing technical issues. - Troubleshoot, analyze, resolve, track, and accurately document various technical problems and resolutions (software,...

Overview Senior Service Desk Analyst (Spanish language) Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and actively resolve end user help requests, triage requests to ensure accurate transfers and...

A global services provider for video games is seeking a Junior Support Bar Analyst in Katowice. This role involves first- and second-line support, resolving customer inquiries, and maintaining service desk operations. Ideal candidates should demonstrate excellent customer service skills, possess a strong problem-solving ability, and have prior experience in a customer service role. You'll work in...

A leading IT service provider is seeking an L1 IT Service Desk Analyst in Poland. The role involves providing first line support, managing incidents, and ensuring customer satisfaction. Candidates should have knowledge of French, Polish, and English, with a minimum of one year of experience in tech support. Employees can expect a performance bonus, private medical care, and opportunities for...

Structured Finance Back Office Servicing Analyst - M/F/D Join to apply for the Structured Finance Back Office Servicing Analyst - M/F/D role at Societe Generale 1 day ago Be among the first 25 applicants Responsibilities The Warsaw-based part of the Operations Structured Finance Back Office team was created in 2024. Their mission is to work closely with the Paris-based part and the internal...

Back Office Business Analyst with German Location: Katowice / Wrocław - 2 days office / 3 days remote Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY. We are seeking a highly skilled Lead Back Office Analyst with German to join our dynamic team. In this pivotal role, you will be responsible for bridging the gap...

Back Office Business Analyst with German Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. We are seeking a highly skilled Lead Back Office Analyst with German to join our dynamic team. In this pivotal role, you will be responsible for bridging the gap between business needs and technology solutions within our asset...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and...

Junior Service Desk Analyst We are seeking a Junior Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem‑solving skills, and the ability to...

A leading global consultancy firm in Poland seeks a Back Office Business Analyst fluent in German to enhance operational efficiency in asset management. The role involves collaboration with various teams to design and implement process enhancements. Candidates should have extensive experience in back-office platforms, strong problem-solving skills, and a thorough understanding of the asset...

Job Description We are seeking a skilled Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks...

Lead Back Office Business Analyst Location: Katowice / Wrocław - 2 days office / 3 days remote Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY. We are seeking a highly skilled Lead Back Office Analyst with German to join our dynamic team. In this pivotal role, you will be responsible for bridging the gap between...

A leading IT services provider in Poland is looking for a Service Desk Analyst to deliver first and second-level IT support. You will troubleshoot IT issues and manage service requests while ensuring customer satisfaction. The ideal candidate should have experience in technical support, proficiency in Bulgarian and English, and strong troubleshooting skills in diverse environments. This role...

A global leader in professional services seeks a Lead Back Office Business Analyst in Poland to enhance asset management operations. The ideal candidate will have at least 8 years of back-office experience, fluency in German, and expertise in platforms like Eagle and Bloomberg AIM. This role emphasizes collaboration with stakeholders to optimize workflows and ensure compliance with industry...

Back Office Business Analyst with German - EY Join EY GDS Poland as a Lead Back Office Analyst. In this pivotal role you will bridge the gap between business needs and technology solutions across our asset management and fund accounting operations, focusing on Transfer Agency and Custody. Job Summary Leveraging extensive knowledge of back‑office processes, you will analyse, design, and...

Overview We are seeking a Skilled Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks...

A global IT services company in Gdansk seeks a Junior Service Desk Analyst to deliver technical support, troubleshooting IT issues, and ensuring customer satisfaction. The ideal candidate must have proficiency in Slovenian and English, along with 6 months of service desk experience. Key responsibilities include first-level IT support, managing service requests, and maintaining documentation. This...

We are seeking a Junior Service Desk Analyst to provide technical support. The role involves troubleshooting IT issues, managing service requests, and ensuring efficient resolution of incidents while maintaining a high level of customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to prioritize tasks effectively in a...