Praca ITIL Process Manager Polska

Major Incident Manager with French Technologies we use ITIL Coordination, planning, escalation, communication and resourcing during Major Incidents Provide non-technical administrative support for Major Incident Response Teams (MIRTs) Ensure timely provision of agreed regular reports and documents Ability to rapidly assimilate and process complex information streams and adapt according to rapidly...

A leading technology company in Warsaw is seeking an ITSM Change Manager to oversee the Change Management process in a hybrid work model. The ideal candidate will have over 8 years of experience in IT Change Management, strong understanding of ITIL frameworks, and experience in financial services. Responsibilities include managing change processes, ensuring compliance, and collaborating across...

A leading digital transformation company is seeking a Configuration Management professional in Poland. The role involves developing and maintaining configuration management processes aligned with ITIL best practices, managing the Configuration Management Database (CMDB), and overseeing the hardware asset lifecycle. The ideal candidate will have 3-5 years of experience, strong analytical,...

A leading consultancy is seeking an experienced Service Delivery Manager to establish and define their IT service management framework. This role involves implementing processes, negotiating SLAs, and managing outsourced Helpdesk services to ensure consistent delivery across global offices. The ideal candidate will have deep knowledge of IT service management frameworks such as ITIL and over 5...

A leading international technology firm is seeking an IT Service Manager to oversee central IT services within the organization. The role involves ensuring stable IT operations, managing service levels, and fostering cooperation between departments. The ideal candidate should possess strong analytical skills, experience in IT service management, and proficiency in English. Additional benefits...

Cross Functional Services Lead Technologies we use Windows As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. Capable to connect, update and manage discussions with the Customer for all in-scope infrastructure related technical services viz., Networking, Servers, VMware,...

A leading technology company is seeking an ITSM Service & Configuration Manager in Warsaw, Poland. In this role, you’ll oversee the governance of IT services and manage the Configuration Management Database (CMDB) across the organization. The ideal candidate will possess over 8 years of IT Service Management experience and a strong understanding of ITIL processes. This position offers a hybrid...

A technology company based in Warsaw is seeking an Operations Transition Manager proficient in German and English. This role involves ensuring efficient delivery of IT services during transitions and adapting operational processes to meet business objectives. The successful candidate should have experience in a similar role and knowledge of ITIL processes. Attractive salary package and benefits...

A global technology leader invites applications for the Change Management Lead role in Kraków. The successful candidate will oversee the change management process, ensuring minimal impact on operations. Responsibilities include stakeholder management, communication reporting, and continuous improvement initiatives. Strong expertise in ITIL 4 practices and relevant ITSM tools like ServiceNow is...

A global facilities services leader in Poland seeks a Global Service Delivery Manager to oversee service delivery and manage team performance. Responsibilities include identifying business needs, collaborating with teams, defining SLAs, and ensuring service quality. The ideal candidate will have 5+ years in service delivery, familiarity with large IT environments, and ITIL knowledge. This role...

A global payments technology leader is seeking a VOCC VAS Manager in Warsaw. You will manage a team of professionals providing first-level support and drive incident resolution. This hybrid role requires strong leadership skills, technical expertise, and effective communication. Ideal candidates have 5+ years of relevant experience and a Bachelor’s degree. Join us to make a tangible impact while...

A leading payment technology company is seeking a VOCC VAS Manager to oversee a team providing support for their Global Network. The ideal candidate should have over 5 years of experience in a management role, strong leadership skills, and be capable of ensuring effective incident resolution. This is a hybrid position based in Poland, requiring effective communication and team management skills....

A leading digital transformation firm is seeking an Engagement Manager in Kraków, Poland. The role involves engaging with stakeholders, managing expectations and providing solution architecture in industrial environments. Candidates should have extensive experience in solution design, excellent communication skills, and a relevant degree. This full-time position requires fluency in English and...

Process Service Manager Miejsce pracy: Gdańsk Technologie, których używamy Wymagane Jira System operacyjny Windows Twój zakres obowiązków odpowiedzialność za pełen cykl życia procesu: Od definiowania, przez wdrażanie, po monitorowanie i ciągłe doskonalenie wyznaczonych procesów, wspieranie strategii zarządzania usługami IT poprzez zapewnienie, że procesy wspierają cele biznesowe i przynoszą...

ITSM Process Manager SAM / HAM Miejsce pracy: Wrocław Rekrutujemy dla Our client, is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland: https://www.michaelpage.pl/en/stena-group-itKnown for their commitment to excellence, they focus on delivering cutting-edge IT...

A leading IT services provider in Kraków seeks a Junior IT Service Manager to coordinate IT services and enhance business operations. The ideal candidate has around 4 years of experience with ITIL practices, strong communication skills in English, and a bachelor's or master's degree. This full-time role offers a hybrid working model and a variety of benefits including medical care and access to...

About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global...

A global technology leader is seeking an experienced Availability and Capacity Manager to optimize IT services in Katowice. The role requires a robust understanding of ITIL processes and capacities to ensure optimal performance and compliance with SLAs. Candidates should possess solid forecasting abilities and stakeholder management skills. Employees enjoy a hybrid working model, access to...

A global technology company in Poland is seeking an organized ITSM Service & Configuration Manager to lead IT services and Configuration Management Database governance. This role involves ensuring configuration integrity, service visibility, and aligning with ITIL best practices. The ideal candidate will have significant IT Service Management experience, particularly in regulated financial...

A leading technology company is seeking an experienced ITSM Service & Configuration Manager in Warsaw to oversee the management and governance of IT services and the Configuration Management Database (CMDB). This role is crucial for supporting operational resilience and service transparency. The ideal candidate has over 8 years of IT Service Management experience, including significant work with...