Praca ITIL Process Manager

Major Incident Manager with German Technologies we use About the project The role of Major Incident Manager falls within the Service Management Office team. This role will have the responsibility of managing the Capgemini Major Incident Management process and therefore will work closely with Incident Management, Problem Management, Change Management, Capgemini Tower Management and Leads, SDMs,...

A leading digital transformation company is seeking a Configuration Management professional in Poland. The role involves developing and maintaining configuration management processes aligned with ITIL best practices, managing the Configuration Management Database (CMDB), and overseeing the hardware asset lifecycle. The ideal candidate will have 3-5 years of experience, strong analytical,...

A leading consultancy is seeking an experienced Service Delivery Manager to establish and define their IT service management framework. This role involves implementing processes, negotiating SLAs, and managing outsourced Helpdesk services to ensure consistent delivery across global offices. The ideal candidate will have deep knowledge of IT service management frameworks such as ITIL and over 5...

Wspólnie z naszym Partnerem, europejskim liderem z branży energetycznej , poszukujemy osoby na stanowisko IT Project Manager ITIL. TWOJA ROLA: - Zarządzanie zespołem i rolami projektowymi, zapewnienie efektywnej współpracy klient–dostawca. - Nadzór nad procesem zarządzania zmianami: identyfikacja, planowanie i wdrażanie zmian. - Raportowanie, uzyskiwanie zatwierdzeń, dokumentacja projektowa...

A leading international technology firm is seeking an IT Service Manager to oversee central IT services within the organization. The role involves ensuring stable IT operations, managing service levels, and fostering cooperation between departments. The ideal candidate should possess strong analytical skills, experience in IT service management, and proficiency in English. Additional benefits...

A leading consulting firm in Poland seeks an experienced IT Service Manager focused on SAP technology. The role involves supervising service delivery, managing ITSM processes, and leading cross-functional teams. Ideal candidates will have a Bachelor's degree in IT and over 5 years of relevant experience with SAP S/4HANA, strong communication skills in English and German, and expertise in...

A global facilities services leader in Poland seeks a Global Service Delivery Manager to oversee service delivery and manage team performance. Responsibilities include identifying business needs, collaborating with teams, defining SLAs, and ensuring service quality. The ideal candidate will have 5+ years in service delivery, familiarity with large IT environments, and ITIL knowledge. This role...

Cross Functional Services Lead Technologies we use Windows As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. Capable to connect, update and manage discussions with the Customer for all in-scope infrastructure related technical services viz., Networking, Servers, VMware,...

A global technology leader invites applications for the Change Management Lead role in Kraków. The successful candidate will oversee the change management process, ensuring minimal impact on operations. Responsibilities include stakeholder management, communication reporting, and continuous improvement initiatives. Strong expertise in ITIL 4 practices and relevant ITSM tools like ServiceNow is...

A leading digital transformation firm is seeking an Engagement Manager in Kraków, Poland. The role involves engaging with stakeholders, managing expectations and providing solution architecture in industrial environments. Candidates should have extensive experience in solution design, excellent communication skills, and a relevant degree. This full-time position requires fluency in English and...

Operations Manager - Process & Automation We’re looking for an experienced Operations & Automation Manager to help us design, implement, and automate the operational backbone of a growing tech company. This role is for someone who not only maps and improves processes , but can also build them hands-on using automation tools. You’ll bring clarity to how we work, define ownership and...

The passion for traveling is what unites the entire eSky Group (eSky, eDestinos, Thomas Cook). Our online travel agency was created by combining years of experience in the travel industry with a love for modern technology. We develop solutions that inspire people to explore the world and together, we turn these inspirations into experiences. We are looking for a Senior Internal Control & Risk...

A major financial services corporation in Poland seeks an experienced Manager for Intelligent Automation & Process Optimization. This role involves leading a team to develop and manage enterprise-grade automation solutions, ensuring quality delivery and strategic direction for operational transformation initiatives. The ideal candidate has over 10 years of experience in operations and automation,...

Operations Manager - Process & Automation We’re looking for an experienced Operations & Automation Manager to help us design, implement, and automate the operational backbone of a growing tech company. This role is for someone who not only maps and improves processes , but can also build them hands-on using automation tools. You’ll bring clarity to how we work, define ownership and...

A leading consulting firm in Poland is seeking an experienced SAP Service Manager. This role involves supervising IT service management processes, coordinating cross-functional teams, and ensuring high-quality service delivery for clients using SAP technologies. Ideal candidates should have 5+ years in SAP S/4HANA enhancements and possess excellent communication skills in English and German,...

Major Incident Manager with German Technologies we use About the project The role of Major Incident Manager falls within the Service Management Office team. This role will have the responsibility of managing the Capgemini Major Incident Management process and therefore will work closely with Incident Management, Problem Management, Change Management, Capgemini Tower Management and Leads, SDMs,...

Wiodąca firma w branży energetycznej poszukuje doświadczonego Project Managera ITIL z minimum 5-letnim doświadczeniem. Do Twoich zadań będzie należało zarządzanie zespołem, planowanie projektów, nadzór nad procesem zarządzania zmianami oraz raportowanie. Oferta obejmuje możliwość pracy 100% zdalnej oraz uczestnictwo w innowacyjnych projektach. Idealny kandydat powinien posiadać biegłą znajomość...

A leading IT services provider in Kraków seeks a Junior IT Service Manager to coordinate IT services and enhance business operations. The ideal candidate has around 4 years of experience with ITIL practices, strong communication skills in English, and a bachelor's or master's degree. This full-time role offers a hybrid working model and a variety of benefits including medical care and access to...

Operations Manager - Process & Automation We’re looking for an experienced Operations & Automation Manager to help us design, implement, and automate the operational backbone of a growing tech company. This role is for someone who not only maps and improves processes , but can also build them hands-on using automation tools. You’ll bring clarity to how we work, define ownership and...

A leading consulting firm in Poland is seeking an experienced IT Service Manager to oversee SAP service management processes. This role involves leading cross-functional teams, ensuring high-quality service delivery, and implementing process improvements. The ideal candidate should have at least 5 years of experience in SAP S/4HANA and strong consulting and stakeholder management skills. The...