Praca IT Service Desk Manager

Get AI-powered advice on this job and more exclusive features. The Global Service Desk Manager will lead the delivery of 24/7 customer-centric IT support through a global, multi-channel service desk. This role ensures seamless service delivery by managing a team of time zone managers, driving the adoption of digital, self-service, and automated technologies to enhance customer experience. The...

Dla naszego Klienta, międzynarodowej spółki produkcyjnej w stałym rozwoju, poszukujemy doświadczonego IT Service Desk Managera.Rola łączy zarządzanie zespołem Service Desk, stabilizację procesów, poprawę jakości świadczonych usług oraz aktywny udział w budowaniu pozycji działu IT jako partnera wewnętrznego.- zarządzanie zespołem (ok. 10 FTE), prowadzenie regularnych spotkań, wyznaczanie celów,...

A leading Nordic bank is seeking a Service Desk Specialist in Warsaw. In this role, you will provide first-level IT support to end users, troubleshoot issues, and document incidents. Familiarity with ITIL and excellent customer service skills are essential. The bank offers a gross salary of PLN 7,000, a hybrid working model, and opportunities for career development. Join us to make an impact on...

Junior Global IT Service Desk Analyst - German Speaker 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities - Respond to incoming calls and web submissions from users experiencing technical issues. - Troubleshoot, analyze, resolve, track, and accurately document various technical problems and resolutions (software,...

Młodsza Specjalistka / Młodszy Specjalista Service Desk/Administrator/Administratorka IT Dołącz do zespołu Betacom S.A. Cześć, Obecnie do naszego zespołu szukamy: Młodsza Specjalistka / Młodszy Specjalista Service Desk/Administrator/Administratorka IT Poszukujemy zaangażowanej i ambitnej osoby, która połączy zadania Service Desk z podstawowymi obowiązkami administratora środowiska IT. Jeżeli...

A leading IT services provider in Poland is looking for a Service Desk Analyst to deliver first and second-level IT support. You will troubleshoot IT issues and manage service requests while ensuring customer satisfaction. The ideal candidate should have experience in technical support, proficiency in Bulgarian and English, and strong troubleshooting skills in diverse environments. This role...

Wiodąca firma w branży IT poszukuje Service Desk Specialist z dobrą znajomością języka szwedzkiego lub fińskiego. Osoba na tym stanowisku zapewni wsparcie techniczne oraz administracyjne dla usług IT, monitorując zgłoszenia i rozwiązując problemy. Oferujemy wynagrodzenie brutto w przedziale od 12000 do 14000 zł, zatrudnienie na pełny etat w formie umowy o pracę oraz możliwość pracy w modelu...

A leading IT service provider is seeking an L1 IT Service Desk Analyst in Poland. The role involves providing first line support, managing incidents, and ensuring customer satisfaction. Candidates should have knowledge of French, Polish, and English, with a minimum of one year of experience in tech support. Employees can expect a performance bonus, private medical care, and opportunities for...

A leading IT services company based in Warsaw is seeking a Junior Service Desk Specialist for 24/7 support. The ideal candidate will provide 1st level IT support, coordinate incidents, and monitor systems. Applicants should have strong knowledge of Windows, LAN/WAN, and be fluent in Polish and English. This full-time entry-level position offers attractive remuneration, training co-financing, and...

International sensor company Location: Bielsko-Biała - hybrid work model with approximately one day per week from office and occasional business trips to Zurich (approximately once per quarter) Rate: 9300 - 12000 PLN Cooperation model: Employment of contract Start date: ASAP Recruitment process: 2-3 online interviews Technology stack: Microsoft365, Windows 10/11, Citrix, MS Intune, Active...

A global services provider for video games is seeking a Junior Support Bar Analyst in Katowice. This role involves first- and second-line support, resolving customer inquiries, and maintaining service desk operations. Ideal candidates should demonstrate excellent customer service skills, possess a strong problem-solving ability, and have prior experience in a customer service role. You'll work in...

For our client we are looking for a IT Service Desk Team Lead to take on a key role in leading an IT support team. This person will act not only as a leader and mentor but also as a hands‑on contributor — staying close to technology and end‑users while supporting the Service Desk Director in day‑to‑day operations. Responsibilities - Lead and manage a Service Desk team—organizing workload,...

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT. For our client we are looking for a Service Desk Manager to take on a key role in leading a IT...

IT Service Desk Technician with Czech Miejsce pracy: Kraków Technologies we use Expected Active Directory VoIP Citrix Client VPN Client Microsoft Exchange Server Optional Windows Microsoft Office Operating system Windows About the project The IT Service Desk Technician provides the first level of support to users, whether by telephone or ITSM system. You conduct an initial diagnosis, resolves...

Bring people closer by supporting reliable, user-focused IT services In the role as IT Support Specialist in our IT Service Desk EMEA team , you will contribute to our purpose of Bringing People Closer. You will support colleagues across the organization with their IT hardware, software, and system needs—helping ensure a smooth and secure digital working experience. The team you will be part...

Tryb pracy: Hybryda (2-3x w tygodniu z Warszawskiego biura) Języki: angielski (C1) ▶️ Branża : Bankowość ALTEN – Światowy lider usług inżynieryjnych i IT. Grupa ALTEN , założona w 1988 roku we Francji, jest wiodącym partnerem technologicznym, obsługującym największych klientów na świecie. W 2023 roku osiągnęła przychody przekraczające 4,14 miliarda euro i zatrudnia ponad 57 700 pracowników,...

IT Support Agent with Dutch Miejsce pracy: Kraków Technologies we use Operating system Windows About the project Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges! In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take...

IT Service Desk Team Leader z j. niemieckim (M/K/OS) Miejsce pracy: Gdańsk Technologie, których używamy Wymagane Jira System operacyjny Windows Linux Twój zakres obowiązków zarządzanie zespołem: odpowiedzialność za codzienne zarządzanie IT Service Desk, w tym planowanie pracy zespołu, organizacja szkoleń, wsparcie rozwoju zawodowego pracowników, prowadzenie rozmów one on one, ewaluacja wyników...

A global law firm is seeking a Global Service Desk Manager to lead their 24/7 IT support operations. The role emphasizes service quality, team management, and the adoption of innovative technologies to enhance the customer experience. Candidates should have significant experience in people management, knowledge of ITIL processes, and familiarity with IT service management tools. The position is...

L1 IT Service Desk Analyst with French and Polish Join to apply for the L1 IT Service Desk Analyst role at Infosys Poland 4 days ago Be among the first 25 applicants We are looking for a candidate with: - Knowledge of French at C1 level and Polish at min. B2 level - Knowledge of English at B2 level - Min. 1 year work experience in Service Desk/Tech support process providing remote support...