Praca Service Desk Employee

IT Service Desk Specialist with French Miejsce pracy: Opole Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

Service Desk Analyst with Dutch Technologies we use Windows About the project The purpose of this role is to be the first point of contact for users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives. Contract type: Full time CoE Dutch Provide first and second-level IT support for multiple customers via mail, chat and calls....

Service Desk Agent with German and English (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and...

IT Service Desk Technician with Czech Miejsce pracy: Kraków Technologies we use Expected Active Directory VoIP Citrix Client VPN Client Microsoft Exchange Server Optional Windows Microsoft Office Operating system Windows About the project The IT Service Desk Technician provides the first level of support to users, whether by telephone or ITSM system. You conduct an initial diagnosis, resolves...

IT Service Desk Team Leader z j. niemieckim (M/K/OS) Miejsce pracy: Łódź Technologie, których używamy Wymagane Jira System operacyjny Windows Linux Twój zakres obowiązków zarządzanie zespołem: odpowiedzialność za codzienne zarządzanie IT Service Desk, w tym planowanie pracy zespołu, organizacja szkoleń, wsparcie rozwoju zawodowego pracowników, prowadzenie rozmów one on one, ewaluacja wyników...

We are looking for an experienced IT Support professional who will act as the primary contact for end users, ensuring smooth resolution of technical issues and service requests. In this role, you will work closely with internal teams, key users, and subject matter experts to deliver high-quality IT support in an international environment. Responsibilities - Act as the first-line contact for...

- Troubleshooting o365 - Certyfikaty IT (np. Microsoft, CompTIA) Kogo szukamy? Interesujesz się IT i chcesz zdobyć pierwsze doświadczenia w branży? Do naszego zespołu Service Desk szukamy osoby, która lubi pomagać innym, szybko się uczy i nie boi się nowych wyzwań. Co będziesz robić? Wspierać użytkowników w codziennych problemach IT, pracować ze znanymi technologiami (Windows, O365, sieci) i...

Currently, for our client we are looking for candidates for the position of an IT Service Desk Specialist with French (M/K). Responsibilities - Coordinate and manage Major Incidents (Priority 1 & 2) - Monitor incidents and elevate when required - Communicate incident status to stakeholders - Support technical teams during service restoration - Prepare reports and participate in incident...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts...

IT Service Desk Technician with Czech Technologies we use Active Directory VoIP Citrix Client Microsoft Exchange Server Windows Microsoft Office Windows About the project The IT Service Desk Technician provides the first level of support to users, whether by telephone or ITSM system. You conduct an initial diagnosis, resolves incidents or simple technical support requests and escalates those...

IT Service Desk Team Leader z j. niemieckim (M/K/OS) Miejsce pracy: Gdańsk Technologie, których używamy Wymagane Jira System operacyjny Windows Linux Twój zakres obowiązków zarządzanie zespołem: odpowiedzialność za codzienne zarządzanie IT Service Desk, w tym planowanie pracy zespołu, organizacja szkoleń, wsparcie rozwoju zawodowego pracowników, prowadzenie rozmów one on one, ewaluacja wyników...

Service Desk Agent with English and French (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Providing IT support to end users located in various locations globally Analysing, troubleshooting and providing fixing solutions for application/OS problems Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle...

Service Desk Analyst with Dutch Miejsce pracy: Gdańsk Technologies we use Operating system Windows About the project Role Purpose The purpose of this role is to be the first point of contact for users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives. Location: Gdansk Working mode: Hybrid Work Environment: Working hours: 24/7...

IT Service Desk Specialist with French Miejsce pracy: Opole Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts to...

Service Desk Agent with Italian and English (m/f/d) Miejsce pracy: Wrocław Technologies we use Operating system Windows Your responsibilities Remotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management Our...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts to...

IT Service Desk Specialist with French Miejsce pracy: Katowice Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Document actions taken and solutions provided in the ticketing...

IT Service Desk Specialist with French Miejsce pracy: Lublin Your responsibilities Act as the first-line contact for users reporting incidents or submitting service requests. Communicate clearly and professionally with users in English and French. Diagnose, resolve, or escalate incidents in line with established support processes. Collaborate regularly with Key Users and Subject Matter Experts to...