Praca Service Desk Team Manager

For our client we are looking for a IT Service Desk Team Lead to take on a key role in leading an IT support team. This person will act not only as a leader and mentor but also as a hands‑on contributor — staying close to technology and end‑users while supporting the Service Desk Director in day‑to‑day operations. Responsibilities - Lead and manage a Service Desk team—organizing workload,...

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT. For our client we are looking for a Service Desk Manager to take on a key role in leading a IT...

IT Service Desk Team Leader z j. niemieckim (M/K/OS) Miejsce pracy: Gdańsk Technologie, których używamy Wymagane Jira System operacyjny Windows Linux Twój zakres obowiązków zarządzanie zespołem: odpowiedzialność za codzienne zarządzanie IT Service Desk, w tym planowanie pracy zespołu, organizacja szkoleń, wsparcie rozwoju zawodowego pracowników, prowadzenie rozmów one on one, ewaluacja wyników...

Get AI-powered advice on this job and more exclusive features. The Global Service Desk Manager will lead the delivery of 24/7 customer-centric IT support through a global, multi-channel service desk. This role ensures seamless service delivery by managing a team of time zone managers, driving the adoption of digital, self-service, and automated technologies to enhance customer experience. The...

Dla naszego Klienta, międzynarodowej spółki produkcyjnej w stałym rozwoju, poszukujemy doświadczonego IT Service Desk Managera.Rola łączy zarządzanie zespołem Service Desk, stabilizację procesów, poprawę jakości świadczonych usług oraz aktywny udział w budowaniu pozycji działu IT jako partnera wewnętrznego.- zarządzanie zespołem (ok. 10 FTE), prowadzenie regularnych spotkań, wyznaczanie celów,...

A leading technology firm in Kraków is seeking a Manager for IT Operations responsible for overseeing local IT functions and managing the support team. This role involves monitoring service metrics, coaching staff, and ensuring customer satisfaction. The ideal candidate will have a background in IT management with 2–4 years of relevant experience, a degree in IT or a related field, and a strong...

Junior Global IT Service Desk Analyst - German Speaker 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities - Respond to incoming calls and web submissions from users experiencing technical issues. - Troubleshoot, analyze, resolve, track, and accurately document various technical problems and resolutions (software,...

Are you passionate about cloud technologies, IT support, and driving innovation in a dynamic, international environment? We’re looking for an Azure Cloud & Service Desk Specialist to enhance IT services, ensure top-notch security, and support our teams. Your Key Responsibilities - IT Support & Service Excellence: Improve IT support levels, resolve technical issues, and optimize support...

Overview Senior Service Desk Analyst (Spanish language) Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and actively resolve end user help requests, triage requests to ensure accurate transfers and...

An innovative healthcare tech company is seeking a Service Desk Specialist (Summer Trainee) in Wrocław, Poland. This role offers a fantastic opportunity to learn about healthcare technology while supporting a friendly Customer Support team. Candidates should be eager to grow their technical skills and have fluency in Finnish and English. The role promotes a hybrid working model, allowing a...

Overview CapLink Private Web Portal – Client Service Desk Specialist at BNP Paribas CIB. The Client Service Desk Specialist is the first point of contact for internal and external users of CapLink Private’s digital portals. You will work with BNP Paribas clients, Client Relationship Managers, Sales, Operations, and BNPParibasIT to ensure a smooth, secure and high‑quality experience for our...

International sensor company Location: Bielsko-Biała - hybrid work model with approximately one day per week from office and occasional business trips to Zurich (approximately once per quarter) Rate: 9300 - 12000 PLN Cooperation model: Employment of contract Start date: ASAP Recruitment process: 2-3 online interviews Technology stack: Microsoft365, Windows 10/11, Citrix, MS Intune, Active...

IT Service Desk Technician with Czech Miejsce pracy: Kraków Technologies we use Expected Active Directory VoIP Citrix Client VPN Client Microsoft Exchange Server Optional Windows Microsoft Office Operating system Windows About the project The IT Service Desk Technician provides the first level of support to users, whether by telephone or ITSM system. You conduct an initial diagnosis, resolves...

L1 IT Service Desk Analyst with French and Polish Join to apply for the L1 IT Service Desk Analyst role at Infosys Poland 4 days ago Be among the first 25 applicants We are looking for a candidate with: - Knowledge of French at C1 level and Polish at min. B2 level - Knowledge of English at B2 level - Min. 1 year work experience in Service Desk/Tech support process providing remote support...

Duties And Responsibilities - Respond to incoming calls and web submissions for assistance from and users experiencing technical issues - Troubleshoot, analyze, resolve, track, elevate and accurately document various technical problems and resolutions (i.e. software, hardware and client specific applications) - Fulfill Service Requests from end users according to defined procedures - Document...

Employer: International sensor company Location:Bielsko-Biała - hybrid work model with approximately one day per week from office and occasional business trips to Zurich (approximately once per quarter) Rate:9300 - 12000 PLN Cooperation model:Employment of contract Start date: ASAP Recruitment process: 2-3 online interviews Technology stack: Microsoft365, Windows 10/11, Citrix, MS Intune,...

IT Service Desk Team Leader z j. niemieckim (M/K/OS) Miejsce pracy: Łódź Technologie, których używamy Wymagane Jira System operacyjny Windows Linux Twój zakres obowiązków zarządzanie zespołem: odpowiedzialność za codzienne zarządzanie IT Service Desk, w tym planowanie pracy zespołu, organizacja szkoleń, wsparcie rozwoju zawodowego pracowników, prowadzenie rozmów one on one, ewaluacja wyników...

Overview Senior Service Desk Analyst (French language) Recruitment process for this position and onboarding trainings are conducted online. Responsibilities - Manage service incidents/requests from report to resolution for software, hardware, and mobile device issues. - Provide support and services to users, seeking to resolve as many calls as possible, receive, prioritize, document and...

A global law firm is seeking a Global Service Desk Manager to lead their 24/7 IT support operations. The role emphasizes service quality, team management, and the adoption of innovative technologies to enhance the customer experience. Candidates should have significant experience in people management, knowledge of ITIL processes, and familiarity with IT service management tools. The position is...

Job Description Looking for a summer job that actually means something? What if your work helped doctors, nurses, and patients every single day? Who we are At TietoCaretech, we build technology that supports healthcare professionals in their daily work — making systems smoother, processes smarter, and care better. This summer, we’re looking for a curious and motivated trainee who wants to...